Shahijan, Milad Kalantari; Rezaei, Sajad; Amin, Muslim - In: International Journal of Quality & Reliability Management 35 (2018) 10, pp. 2304-2327
Purpose: The purpose of this paper is to investigate the qualities of delighted cruise travelling experience and proposed cruisers’ experience, service convenience and perceived overall value as the drivers of cruisers’ satisfaction and revisit intention. Thus, the attributes of an...