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Service modularity and archite...
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91
Embedding the new discipline of service science
Ng, Irene
;
Maull, Roger
;
Smith, Laura
- In:
The science of service systems
,
(pp. 13-35)
.
2011
Persistent link: https://www.econbiz.de/10009127325
Saved in:
92
3D printing
services
: classification, supply chain implications and
research
agenda
Rogers, Helen
;
Baricz, Norbert
;
Pawar, Kulwant
- In:
International journal of physical distribution & …
46
(
2016
)
10
,
pp. 886-907
Persistent link: https://www.econbiz.de/10011623823
Saved in:
93
Customer relationship management theory and
research
in the new millennium : directions for future
research
Debnath, Rajarshi
;
Datta, Biplab
;
Mukhopadhyay, Susmita
- In:
Journal of relationship marketing : innovations & …
15
(
2016
)
4
,
pp. 299-325
Persistent link: https://www.econbiz.de/10011633650
Saved in:
94
Language use in
services
: recent advances and directions for future
research
Holmqvist, Jonas
;
Van Vaerenbergh, Yves
;
Grönroos, …
- In:
Journal of business research : JBR
72
(
2017
),
pp. 114-118
Persistent link: https://www.econbiz.de/10011645519
Saved in:
95
A social-cognitive model of consumer well-being : a longitudinal exploration of the role of the service organization
Tang, Chuanyi
;
Guo, Lin
;
Gopinath, Mahesh
- In:
Journal of service research : JSR
19
(
2016
)
3
,
pp. 307-321
Persistent link: https://www.econbiz.de/10011665429
Saved in:
96
Conceptual underpinnings for transformative
research
in a service ecosystems context to resolve social issues : framework foundations and extensions
Finsterwalder, Jörg
;
Foote, Jeff
;
Nicholas, Graeme
; …
- In:
The service industries journal
37
(
2017
)
11/12
,
pp. 766-782
Persistent link: https://www.econbiz.de/10011847856
Saved in:
97
Upframing service design and innovation for
research
impact
Patrício, Lia
;
Gustafsson, Anders
;
Fisk, Raymond P.
- In:
Journal of service research : JSR
21
(
2018
)
1
,
pp. 3-16
Persistent link: https://www.econbiz.de/10011855771
Saved in:
98
In situ methodology : outlining a new direction for service
research
Echeverri, Per
- In:
European review of service economics and management
(
2017
)
1/3
,
pp. 77-103
Persistent link: https://www.econbiz.de/10011894349
Saved in:
99
Service
research
in Asia :
research
paradigm and productivity
Vashishth, Abhishek
;
Chakraborty, Ayon
- In:
Services marketing quarterly
40
(
2019
)
4
,
pp. 285-300
Persistent link: https://www.econbiz.de/10012179187
Saved in:
100
The use of gamification mechanics to increase employee and user engagement in participative healthcare
services
: a study of two cases
Hammedi, Wafa
;
Leclerq, Thomas
;
Riel, Allard C. R. van
- In:
Journal of service management
28
(
2017
)
4
,
pp. 640-661
Persistent link: https://www.econbiz.de/10011731215
Saved in:
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