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Analysis of e-service quality...
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Service quality
21,819
Dienstleistungsqualität
21,068
Multi-criteria analysis
7,367
Multikriterielle Entscheidungsanalyse
7,326
Customer satisfaction
6,498
Kundenzufriedenheit
6,312
Consumer behaviour
4,550
Konsumentenverhalten
4,505
Relationship marketing
4,067
Beziehungsmarketing
4,055
Theorie
3,653
Theory
3,612
AHP-Verfahren
2,970
AHP approach
2,962
Qualitätsmanagement
2,824
Quality management
2,784
Wirtschaftsprüfung
2,510
Financial audit
2,504
E-Government
2,367
E-government
2,208
Krankenhaus
1,933
Hospital
1,921
Fuzzy sets
1,855
Fuzzy-Set-Theorie
1,854
USA
1,763
United States
1,738
Health care
1,661
Mathematische Optimierung
1,648
Mathematical programming
1,647
Gesundheitsversorgung
1,630
Deutschland
1,532
Germany
1,444
Gesundheitswesen
1,332
Health care system
1,314
Supply chain
1,278
Lieferkette
1,272
Product quality
1,263
Produktqualität
1,252
Entscheidung
1,211
service quality
1,196
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Undetermined
13,459
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7,479
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Article
26,564
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8,599
Journal
46
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12
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22,060
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618
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458
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458
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338
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338
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264
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173
Amtsdruckschrift
134
Government document
134
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109
Bibliografie enthalten
80
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80
Collection of articles written by one author
71
Sammlung
71
case-report
62
Forschungsbericht
43
review-article
41
conceptual-paper
36
Dissertation u.a. Prüfungsschriften
32
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31
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English
31,712
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2,327
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985
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68
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50
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30
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19
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7
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7
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6
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4
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4
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4
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3
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Author
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Zopounidis, Constantin
82
Siciliani, Luigi
77
Figueira, José Rui
76
Greco, Salvatore
69
Propper, Carol
55
Straume, Odd Rune
52
Zavadskas, Edmundas Kazimieras
50
Bruhn, Manfred
49
Ishizaka, Alessio
47
Prybutok, Victor R.
46
Hanushek, Eric Alan
45
Doumpos, Michael
43
Rivkin, Steven G.
43
Han, Heesup
42
Mattila, Anna S.
40
Nijkamp, Peter
40
Shahin, Arash
40
Brekke, Kurt R.
37
Gravelle, Hugh
35
Kadziński, Miłosz
35
Liao, Huchang
35
Słowiński, Roman
35
Ehrgott, Matthias
34
Mahapatra, Siba Sankar
33
Prentice, Catherine
33
Xu, Zeshui
33
Miettinen, Kaisa
31
Tavana, Madjid
31
Almeida, Adiel Teixeira de
30
McColl-Kennedy, Janet R.
29
Pathak, Parag A.
29
Saaty, Thomas L.
29
Wallenius, Jyrki
29
Corrente, Salvatore
28
Ferreira, Fernando Alberto Freitas
28
Hanushek, Eric A.
28
Staiger, Douglas
28
Rockoff, Jonah E.
27
Usman, Osly
27
Figlio, David N.
26
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National Bureau of Economic Research
181
OECD
161
IGI Global
74
Springer Fachmedien Wiesbaden
39
Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München
36
World Bank
30
International Monetary Fund (IMF)
26
International Monetary Fund
24
Economics Research, World Bank Group
23
World Bank Group
19
Nomos Verlagsgesellschaft
18
Hochschulrektorenkonferenz
17
Europäische Kommission
16
HAL
16
Organisation for Economic Co-operation and Development
13
Inter-American Development Bank
12
Verlag Dr. Kovač
12
VDI-VDE Innovation + Technik GmbH / Institut für Innovation und Technik
8
EconWPA
7
Shaker Verlag
6
Springer-Verlag GmbH
6
Taylor and Francis.
6
Vereinte Nationen / Department of Economic and Social Affairs
6
Eric Cuvillier <Firma>
5
European Centre for the Development of Vocational Training
5
Europäische Kommission / Gemeinsame Forschungsstelle
5
Europäische Kommission / Generaldirektion Kommunikationsnetze, Inhalte und Technologien
5
OECD / International Transport Forum
5
Tinbergen Instituut
5
Edward Elgar Publishing
4
Erasmus Research Institute of Management
4
Europäische Kommission / Generaldirektion Informatik / Interoperability Unit
4
Facultatea de Administraţie Publică, Şcoala Naţională de Studii Politice şi Administrative (SNSPA)
4
Friedrich-Schiller-Universität Jena
4
Hochschulkolleg E-Government <Stuttgart>
4
International Federation for Information Processing
4
Logos Verlag Berlin
4
Springer International Publishing
4
Tech4i2 Ltd.
4
ToKnowPress
4
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Published in...
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European journal of operational research : EJOR
630
International journal of hospitality management
445
International journal of production research
382
Journal of retailing and consumer services
339
The service industries journal
303
Journal of business research : JBR
291
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
242
Technological forecasting & social change : an international journal
227
International journal of production economics
217
Omega : the international journal of management science
217
The journal of services marketing
210
Journal of air transport management
203
Computers & operations research : and their applications to problems of world concern ; an international journal
198
International journal of productivity and quality management : IJPQM
194
International journal of services and operations management
188
Working paper / National Bureau of Economic Research, Inc.
181
NBER working paper series
180
Auditing : a journal of practice & theory
176
International journal of contemporary hospitality management
169
NBER Working Paper
161
International journal of quality & reliability management
159
Services marketing quarterly
143
Journal of hospitality marketing & management
142
Tourism management : research, policies, practice
142
SpringerLink / Bücher
140
The TQM journal : the international review of organizational improvement
139
Journal of travel and tourism marketing
132
Journal of Services Marketing
131
Journal of the Operational Research Society
130
Socio-economic planning sciences : the international journal of public sector decision-making
124
International journal of quality and service sciences
121
Cogent business & management
119
International journal of business information systems : IJBIS
119
Service business
113
Health care management review : HCM review
107
Journal of service research : JSR
103
Operational research : an international journal
102
IEEE transactions on engineering management : EM
100
Total quality management & business excellence
99
Group decision and negotiation
98
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Source
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ECONIS (ZBW)
32,475
Other ZBW resources
1,107
RePEc
1,030
EconStor
386
USB Cologne (EcoSocSci)
124
BASE
75
OLC EcoSci
23
ArchiDok
1
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151
Better models with Delphi and Analytic Hierarchy Process approaches : the case of Reverse Logistics
Fernández, Isabel
;
Kekäle, Tauno
- In:
International journal of logistics systems and management
4
(
2008
)
3
,
pp. 282-296
Persistent link: https://www.econbiz.de/10003721709
Saved in:
152
An examination of key factors influencing bancassurannce success : Taiwan and mainland China evidence
Fan, Chiang Ku
;
Cheng, Chen-liang
- In:
The service industries journal
31
(
2011
)
11/12
,
pp. 1887-1902
Persistent link: https://www.econbiz.de/10009298359
Saved in:
153
The sources of e-business competitive advantages between travel agencies and online travel service firms in China
Zhu, Zhen
;
Zhao, Jing
- In:
International journal of information systems and change …
5
(
2011
)
2
,
pp. 160-179
Persistent link: https://www.econbiz.de/10009300002
Saved in:
154
Critical success factors of green hotel investment in Taiwan
Liu, Kuo-Ning
;
Hu, Clark
- In:
International journal of contemporary hospitality management
34
(
2022
)
3
,
pp. 951-971
Persistent link: https://www.econbiz.de/10013164519
Saved in:
155
Model for evaluating outsourcing logistics companies in the COVID-19 pandemic
Tsai, Cheng-An
;
Ho, Tien-Hwa
;
Lin, Jyh-Shyan
;
Tu, Chien-Chih
- In:
Logistics
5
(
2021
)
3
,
pp. 1-15
establish a hierarchical structure. In the second stage, the analytic hierarchy process (
AHP
) was used to evaluate suitable …
Persistent link: https://www.econbiz.de/10012618608
Saved in:
156
An integrated Delphi-MCDM-Bayesian Network framework for production system selection
Dohale, Vishwas
;
Gunasekaran, Angappa
;
Akarte, Milind
; …
- In:
International journal of production economics
242
(
2021
),
pp. 1-17
Persistent link: https://www.econbiz.de/10012695892
Saved in:
157
Analysis of barriers to implement drone logistics
Sah, Bhawesh
;
Gupta, Rohit
;
Bani-Hani, Dana
- In:
International journal of logistics : research and …
24
(
2021
)
6
,
pp. 531-550
Persistent link: https://www.econbiz.de/10012697089
Saved in:
158
A study on the establish and evaluation of adult day care service centers
Hung, Jui-ying
- In:
Global journal of business research : GJBR
6
(
2012
)
5
,
pp. 19-34
Persistent link: https://www.econbiz.de/10009632834
Saved in:
159
In pursuit of an environmentally friendly convention industry : a sustainability framework and guidelines for a green convention
Park, Hyo-Yeun
;
Kim, Dae-Kwan
- In:
International journal of contemporary hospitality management
29
(
2017
)
3
,
pp. 1028-1051
Persistent link: https://www.econbiz.de/10011702119
Saved in:
160
Drivers of and barriers against market orientation : a study of Turkish container ports
Göçer, Aysu
;
Ceren, Altuntaş Vural
;
Deveci, Durmuş Ali
- In:
Maritime economics & logistics : a quarterly scientific …
21
(
2019
)
2
,
pp. 278-305
Persistent link: https://www.econbiz.de/10012101982
Saved in:
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