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Analysis of e-service quality...
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Subject
All
Service quality
21,819
Dienstleistungsqualität
21,067
Multi-criteria analysis
7,365
Multikriterielle Entscheidungsanalyse
7,324
Customer satisfaction
6,498
Kundenzufriedenheit
6,312
Consumer behaviour
4,550
Konsumentenverhalten
4,505
Relationship marketing
4,067
Beziehungsmarketing
4,055
Theorie
3,653
Theory
3,612
AHP-Verfahren
2,970
AHP approach
2,962
Qualitätsmanagement
2,824
Quality management
2,784
Wirtschaftsprüfung
2,510
Financial audit
2,504
E-Government
2,367
E-government
2,208
Krankenhaus
1,933
Hospital
1,921
Fuzzy sets
1,855
Fuzzy-Set-Theorie
1,854
USA
1,763
United States
1,738
Health care
1,661
Mathematische Optimierung
1,647
Mathematical programming
1,646
Gesundheitsversorgung
1,630
Deutschland
1,532
Germany
1,444
Gesundheitswesen
1,332
Health care system
1,314
Supply chain
1,277
Lieferkette
1,271
Product quality
1,263
Produktqualität
1,252
Entscheidung
1,211
service quality
1,196
more ...
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Online availability
All
Undetermined
13,457
Free
7,479
Type of publication
All
Article
26,562
Book / Working Paper
8,599
Journal
46
Other
12
Type of publication (narrower categories)
All
Article in journal
22,058
Aufsatz in Zeitschrift
22,058
Aufsatz im Buch
2,306
Book section
2,306
Graue Literatur
2,230
Non-commercial literature
2,230
Working Paper
1,859
Arbeitspapier
1,689
Hochschulschrift
805
research-article
792
Thesis
618
Collection of articles of several authors
458
Sammelwerk
458
Case study
338
Fallstudie
338
Conference paper
270
Konferenzbeitrag
270
Aufsatzsammlung
264
Konferenzschrift
198
Article
173
Amtsdruckschrift
134
Government document
134
Conference proceedings
109
Bibliografie enthalten
80
Bibliography included
80
Collection of articles written by one author
71
Sammlung
71
case-report
62
Forschungsbericht
43
review-article
41
conceptual-paper
36
Dissertation u.a. Prüfungsschriften
32
Lehrbuch
31
Systematic review
26
Textbook
26
Übersichtsarbeit
26
Handbook
25
Handbuch
25
review
25
Reprint
24
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Language
All
English
31,710
German
2,327
Undetermined
985
French
68
Spanish
50
Italian
30
Polish
28
Russian
19
Lithuanian
7
Portuguese
7
Swedish
6
Finnish
4
Hungarian
4
Dutch
4
Czech
3
Danish
3
Indonesian
3
Romanian
3
Albanian
3
Old English (ca. 450-1100)
1
Bosnian
1
Bulgarian
1
Ancient Greek (to 1453)
1
Croatian
1
Norwegian
1
Slovak
1
Serbian
1
Turkish
1
Vietnamese
1
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Author
All
Zopounidis, Constantin
82
Siciliani, Luigi
77
Figueira, José Rui
76
Greco, Salvatore
69
Propper, Carol
55
Straume, Odd Rune
52
Zavadskas, Edmundas Kazimieras
50
Bruhn, Manfred
49
Ishizaka, Alessio
47
Prybutok, Victor R.
46
Hanushek, Eric Alan
45
Doumpos, Michael
43
Rivkin, Steven G.
43
Han, Heesup
42
Mattila, Anna S.
40
Nijkamp, Peter
40
Shahin, Arash
40
Brekke, Kurt R.
37
Gravelle, Hugh
35
Kadziński, Miłosz
35
Liao, Huchang
35
Słowiński, Roman
35
Ehrgott, Matthias
34
Mahapatra, Siba Sankar
33
Prentice, Catherine
33
Xu, Zeshui
33
Miettinen, Kaisa
31
Tavana, Madjid
31
Almeida, Adiel Teixeira de
30
McColl-Kennedy, Janet R.
29
Pathak, Parag A.
29
Saaty, Thomas L.
29
Wallenius, Jyrki
29
Corrente, Salvatore
28
Ferreira, Fernando Alberto Freitas
28
Hanushek, Eric A.
28
Staiger, Douglas
28
Rockoff, Jonah E.
27
Usman, Osly
27
Figlio, David N.
26
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Institution
All
National Bureau of Economic Research
181
OECD
161
IGI Global
74
Springer Fachmedien Wiesbaden
39
Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München
36
World Bank
30
International Monetary Fund (IMF)
26
International Monetary Fund
24
Economics Research, World Bank Group
23
World Bank Group
19
Nomos Verlagsgesellschaft
18
Hochschulrektorenkonferenz
17
Europäische Kommission
16
HAL
16
Organisation for Economic Co-operation and Development
13
Inter-American Development Bank
12
Verlag Dr. Kovač
12
VDI-VDE Innovation + Technik GmbH / Institut für Innovation und Technik
8
EconWPA
7
Shaker Verlag
6
Springer-Verlag GmbH
6
Taylor and Francis.
6
Vereinte Nationen / Department of Economic and Social Affairs
6
Eric Cuvillier <Firma>
5
European Centre for the Development of Vocational Training
5
Europäische Kommission / Gemeinsame Forschungsstelle
5
Europäische Kommission / Generaldirektion Kommunikationsnetze, Inhalte und Technologien
5
OECD / International Transport Forum
5
Tinbergen Instituut
5
Edward Elgar Publishing
4
Erasmus Research Institute of Management
4
Europäische Kommission / Generaldirektion Informatik / Interoperability Unit
4
Facultatea de Administraţie Publică, Şcoala Naţională de Studii Politice şi Administrative (SNSPA)
4
Friedrich-Schiller-Universität Jena
4
Hochschulkolleg E-Government <Stuttgart>
4
International Federation for Information Processing
4
Logos Verlag Berlin
4
Springer International Publishing
4
Tech4i2 Ltd.
4
ToKnowPress
4
more ...
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Published in...
All
European journal of operational research : EJOR
630
International journal of hospitality management
445
International journal of production research
380
Journal of retailing and consumer services
339
The service industries journal
303
Journal of business research : JBR
291
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
242
Technological forecasting & social change : an international journal
227
International journal of production economics
217
Omega : the international journal of management science
217
The journal of services marketing
210
Journal of air transport management
203
Computers & operations research : and their applications to problems of world concern ; an international journal
198
International journal of productivity and quality management : IJPQM
194
International journal of services and operations management
188
Working paper / National Bureau of Economic Research, Inc.
181
NBER working paper series
180
Auditing : a journal of practice & theory
176
International journal of contemporary hospitality management
169
NBER Working Paper
161
International journal of quality & reliability management
159
Services marketing quarterly
143
Journal of hospitality marketing & management
142
Tourism management : research, policies, practice
142
SpringerLink / Bücher
140
The TQM journal : the international review of organizational improvement
139
Journal of travel and tourism marketing
132
Journal of Services Marketing
131
Journal of the Operational Research Society
130
Socio-economic planning sciences : the international journal of public sector decision-making
124
International journal of quality and service sciences
121
Cogent business & management
119
International journal of business information systems : IJBIS
119
Service business
113
Health care management review : HCM review
107
Journal of service research : JSR
103
Operational research : an international journal
102
IEEE transactions on engineering management : EM
100
Total quality management & business excellence
99
Group decision and negotiation
98
more ...
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Source
All
ECONIS (ZBW)
32,473
Other ZBW resources
1,107
RePEc
1,030
EconStor
386
USB Cologne (EcoSocSci)
124
BASE
75
OLC EcoSci
23
ArchiDok
1
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35,219
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33521
Multiple criteria decision making : proceedings of the 10. international conference ; expand and enrich the domains of thinking and application
Tzeng, Gwo-hshiung
(
ed.
);
Wang, Hsiao-fan
(
contributor
); …
-
1994
Persistent link: https://www.econbiz.de/10000413104
Saved in:
33522
Interactive fuzzy optimization
Fedrizzi, Mario
(
ed.
)
-
1991
Persistent link: https://www.econbiz.de/10013278060
Saved in:
33523
Social Life Cycle Assessment : multikriterielle Bewertung erneuerbarer Energien
Henke, Stephan Sören
-
2014
-
1. Aufl.
Persistent link: https://www.econbiz.de/10010370442
Saved in:
33524
Werbemixplanung bei mehrfacher, psychographischer Zielsetzung : eine modellorientierte Analyse des Entscheidungsprozesses und Entwicklung von Entscheidungshilfen zur Werbemixplanun...
Piechatzek, Raoul
-
2010
-
1. Aufl.
Persistent link: https://www.econbiz.de/10008778846
Saved in:
33525
Arbeitnehmerpräferenzen für einen internationalen Mitarbeitereinsatz : eine Conjoint-Analyse
Warneke, Doris
-
2011
-
1. Aufl.
Persistent link: https://www.econbiz.de/10008859777
Saved in:
33526
Multikriterielle Bewertung von Technologien zur Bereitstellung von Strom und Wärme
Oberschmidt, Julia
-
2010
Persistent link: https://www.econbiz.de/10008799071
Saved in:
33527
Projektbewertung auf der Grundlage von Multikriterienverfahren : methodische Grundlagen zur Evaluierung kleiner Energieprojekte in Entwicklungsländern
Oesterdiekhoff, Peter
-
1993
Persistent link: https://www.econbiz.de/10004245741
Saved in:
33528
Applying multiple criteria aid for decision to environmental management : [based on the papers presented at the 38th Meeting of the European Working Group "Multicriteria Aid for De...
Paruccini, Massimo
(
contributor
)
-
1994
Persistent link: https://www.econbiz.de/10004248768
Saved in:
33529
Multiple criteria decision analysis : state of the art surveys
Antunes, Carlos Henggeler
(
contributor
); …
-
2005
Persistent link: https://www.econbiz.de/10004835635
Saved in:
33530
Mehrkriterielle Zuschlagserteilung in kombinatorischen Transportausschreibungen
Buer, Tobias
-
2012
Persistent link: https://www.econbiz.de/10009695774
Saved in:
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