This research examines the results of electronic customer relationship management (e-CRM) system carrying out in the Iran banking industry from customer outlooks. Because most e-CRM carrying outs cannot be directly seen or identified by customers, report survey and interviews with experts in the...

This study engages in the competing values framework to capture the underlying value of organizational culture. Survey data collected from 880 Iran manufacturing plants, the relationships between four culture types and three Six Sigma practices were examined via the structural equation modeling...

Using balance sheet data from a sample of 6,996 public firms in the manufacturing industry, we analyse the distribution of public investments in Iran at a very detailed geographical level, i.e., the provincial level, a region which comprises an urban area and the limited geographical area...