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Nataraj, Nisha; Ivy, Julie Simmons; Payton, Fay Cobb; … - In: Health care management science 21 (2018) 4, pp. 534-553

Persistent link: https://www.econbiz.de/10011933842

Ground handling performance based clustering for Vietnam airlines strategic management

Wang, Tien-Chin; Yen Thi Hong Pham; Huong Thi Mai Truong - In: International journal of business and economics … 7 (2018) 3, pp. 55-61

Persistent link: https://www.econbiz.de/10011918350

Patients' contributions as a quid pro quo for community's supports? : evidence from Vietnamese co-location clusters

Quan Hoang Vuong; Ha Nguyen - 2016

Persistent link: https://www.econbiz.de/10011715811

Do Economic Conditions and In-Kind Benefits Make Needy Patients Bond Together? Insights from Cross-Section Data on Clusters of Co-Located Patients in Vietnam

Vuong, Quan Hoang - 2017

over the past decade in Vietnam. Patients seek to share facilities, reduce costs and rely on one another for support to …Introduction: The phenomenon of desperate patients living together in voluntary co-location clusters has been emerging … make life safer and less miserable. There has not been much research on these clusters and patients' bonding to their …

Persistent link: https://www.econbiz.de/10012949688

Do Economic Conditions and In-Kind Benefits Make Needy Patients Bond Together? Insights from Cross-Section Data on Clusters of Co-Located Patients in Vietnam

Vuong, Quan Hoang; Nguyen, Ha - 2019

over the past decade in Vietnam. Patients seek to share facilities, reduce costs and rely on one another for support to …Introduction: The phenomenon of desperate patients live together in voluntary co-location clusters has been emerging … make life safer and less miserable. There has not been much research on these clusters and patients' bonding to their …

Persistent link: https://www.econbiz.de/10014126568

Do satisfied employees lead to satisfied patients? : an empirical study in an Italian hospital

Raharjo, Hendry; Guglielmetti Mugion, Roberta; Di … - In: Total quality management & business excellence : an … 27 (2016) 7/8, pp. 853-874

Persistent link: https://www.econbiz.de/10011581162

Patient satisfaction analysis using a multi-criteria analysis method : the case of the NHS in Greece

Drosos, Dimitris; Tsotsolas, Nikos; Skordoulis, Michalis; … - In: International journal of productivity and quality … 25 (2018) 4, pp. 491-505

Persistent link: https://www.econbiz.de/10011988637

Patient proactivity : behaviors, attitudes, and its relationship with satisfaction with the American health care delivery system

Fullerton, Sam; McCullough, Tammy - In: Health marketing quarterly 31 (2014) 1, pp. 78-96

Persistent link: https://www.econbiz.de/10010362775

The role of patient satisfaction in hospitals' medicare reimbursements

Liu, Lu; Gauri, Dinesh Kumar; Jindal, Rupinder P. - In: Journal of public policy & marketing 40 (2021) 4, pp. 558-570

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Validating service quality (SERVQUAL) in healthcare : measuring patient satisfaction using their perceptions in Jordan

Ibrahim, Mohammed Shaker - In: Journal of information & knowledge management : JIKM 19 (2020) 1, pp. 2040021-1-2040021-13

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