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An application of quality function deployment and SERVQUAL approaches to enhance the service quality in radiology centres

Gavahi, Shakiba Sadat; Hosseini, Seyed Mohammad Hassan; … - In: Benchmarking : an international journal 30 (2023) 5, pp. 1649-1671

Persistent link: https://www.econbiz.de/10014293156

Adaptive Shewhart control charts under fuzzy parameters with tuned particle swarm optimization algorithm

Amiri, Amirhossein; Salmasnia, Ali; Zarifi, Meraj; … - In: Journal of industrial integration and management : … 8 (2023) 2, pp. 241-276

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Service composite quality as a strategic measure of patient well-being

Anderson, Jeffrey E.; Nguyen, Carlin; Tofighi, Maryam - In: Journal of strategic marketing 31 (2023) 4, pp. 940-960

Persistent link: https://www.econbiz.de/10014305059

Examining the relationship between total quality management and knowledge management and their impact on organizational performance : a dimensional analysis

Abbas, Jawad; Kumari, Kalpina - In: Journal of economic and administrative sciences 39 (2023) 2, pp. 426-451

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Cultural Impact on Lean Six Sigma and Corporate Success : Causal Analyses Considering the Effects of National Culture and Leadership

Jacobs, Miriam - 2015

Theoretical Foundations and Concepts for Lean Six Sigma, Corporate Culture, National Culture, Leadership Style and Corporate Success -- Development of an Overall Hypothesized Model -- Introduction and Implementation of Structural Equation Modeling with Partial Least Squares (PLS) to Test the...