Services both as a science and as a practice in today's corporate environments are suffering from many suboptimalities. A compromise of both organizational and technological aspects provides the answer to many pitfalls and shortcomings currently faced. This book sheds light on a variety of...

"This book provides the conceptual and methodological foundations that reflect interdisciplinary concerns regarding research in management information systems, investigating the future of management information systems by means of analyzing a variety of MIS and service-related concepts in a wide...

Regardless of whether one supports Digital Humanities as a discipline in its own, ‘traditional' Humanities are transforming with the incorporation of computational approaches. In this short position paper, we outline ten challenges that we consider important and propose to kick-off an in-depth...