bank performance remain rare. Using a comprehensive dataset of U.S. banks between 2003 and 2008, we combine propensity …-score matching and difference-in-differences methods to study how the adoption of Internet banking affects bank performance. Contrary … to common wisdom and several previous studies, we find only modest evidence that Internet banking adoption improves bank …

. As bank clients become more likely to use online services and contactless payment, the amount of consumer data available … banks' efforts to protect personal data. Bank staff are on the frontlines of both protecting personal data and communicating … the sudden increase in digitalization during the pandemic affect bank staff's capabilities in protecting personal data? In …