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Improving customer service : a...
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7,081
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3,926
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3,480
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Güth, Werner
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47
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44
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44
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42
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41
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37
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36
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35
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34
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33
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32
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31
Huo, Baofeng
30
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29
Choi, Thomas Y.
28
Eßig, Michael
28
Kosfeld, Michael
28
Roth, Felix
28
Porter, Michael E.
27
Usman, Osly
27
Zhao, Xiande
27
Bruhn, Manfred
26
Cahuc, Pierre
26
Henneberg, Stephan
26
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6
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6
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934
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342
SpringerLink / Bücher
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103
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Europäische Hochschulschriften / 5
101
Production and operations management : an international journal of the Production and Operations Management Society
97
Technological forecasting & social change : an international journal
97
Journal of the Academy of Marketing Science
95
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
94
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94
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94
Strategic Direction
93
The international journal of logistics management
92
Cogent business & management
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IZA Discussion Paper
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International journal of logistics systems and management
91
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ECONIS (ZBW)
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RePEc
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USB Cologne (EcoSocSci)
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EconStor
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BASE
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11
The effect of adaptation and trust on positional advantage of companies in B2B relationships : the moderating role of relationship value
Iršič, Matjaž
- In:
Economic research
30
(
2017
)
1,1
,
pp. 76-90
Persistent link: https://www.econbiz.de/10012222202
Saved in:
12
CSR orientation for competitive advantage in business-to-business markets of emerging economies : the mediating role of trust and corporate reputation
Salam, Mohammad Asif
;
Jahed, Mohammed Abu
- In:
The journal of business & industrial marketing
38
(
2023
)
11
,
pp. 2277-2293
Persistent link: https://www.econbiz.de/10014471944
Saved in:
13
Choosing a courier service : factors in customer preference
Śwircz, Maciej Piotr
;
Racz, Dariusz
- In:
Olsztyn economic journal
16
(
2021
)
2
,
pp. 237-249
Persistent link: https://www.econbiz.de/10013366367
Saved in:
14
A study on investigating the online impulse purchase intention of Indian women
Divakar, P.
;
Venkatesh, R.
- In:
International journal of work innovation : IJWI
5
(
2024
)
2
,
pp. 164-182
Persistent link: https://www.econbiz.de/10014547212
Saved in:
15
Customer service at independent retail food chains in Kwazulu-Natal
Tlapana, Tshepo
- In:
Expert journal of marketing
8
(
2020
)
2
,
pp. 89-98
Persistent link: https://www.econbiz.de/10012613043
Saved in:
16
Cognitive style fit and effective knowledge reuse
McGrath, Fergal
;
Parkes, Catherine
- In:
International journal of knowledge management studies : …
1
(
2006
)
3/4
,
pp. 484-496
Persistent link: https://www.econbiz.de/10003446254
Saved in:
17
Avant healthcare : building competitive advantages from customer service
Carrick, Jon
- In:
Journal of business case studies
6
(
2010
)
2
,
pp. 55-59
Persistent link: https://www.econbiz.de/10003973088
Saved in:
18
The customer care IT tools as a competitive advantage factor in Brazilian retail industry
Gaspar, Marcos Antonio
;
Donaire, Denis
;
Santos, Silvio …
- In:
International journal of economics and accounting : IJEA
1
(
2010
)
4
,
pp. 360-374
Persistent link: https://www.econbiz.de/10008906165
Saved in:
19
Produkte und Services entwickeln und managen : Strategien, Konzepte, Methoden
Wildemann, Horst
-
2007
-
1. Aufl.
Persistent link: https://www.econbiz.de/10003528036
Saved in:
20
Beratungssysteme im Internet
Stracke, Tim
-
2007
Persistent link: https://www.econbiz.de/10003551990
Saved in:
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