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The multichannel customer’s service experience : building satisfaction and trust

Fernández-Sabiote, Estela; Román, Sergio - In: Service business 10 (2016) 2, pp. 423-445

Persistent link: https://www.econbiz.de/10011722327

Kundenloyalität im Automobilhandel : Determinanten in Verkauf und Kundendienst

Scholly, Volker - 2013

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Kundenloyalität im Automobilhandel : Determinanten in Verkauf und Kundendienst

Scholly, Volker - 2013

Der markengebundene Vertragshandel als Analyseobjekt -- Theoriebasierte Entwicklung der Untersuchungsmodelle -- Empirische Überprüfung der Untersuchungsmodelle -- Handlungsempfehlungen für die Händlerpraxis.

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Building trust in cybernetic payment network : insights from an emerging economy

Selim Ahmed; Ahmed, Rubina; Ashrafi, Dewan Mehrab; … - In: Journal of open innovation : technology, market, and … 10 (2024) 3, pp. 1-13

This study investigates customers' trust and behavioural intentions regarding the use of cybernetic payment network services in an emerging country, focusing on perceived quality, system quality, and perceived image. Data from 324 respondents in Bangladesh were collected via a self-administered...

Persistent link: https://www.econbiz.de/10015071765

Relationship between supply chain capabilities, competitive advantage and business performance : an exploratory study of the food industry in Thailand

Chiadamrong, Navee; Sophonsaritsook, Pithachaya - In: International journal of logistics systems and management 20 (2015) 4, pp. 447-479

Persistent link: https://www.econbiz.de/10011393090

An overview on retail reverse logistics

Olariu, Ioana - In: Studies and scientific researches / Economics edition / … 19 (2014), pp. 189-195

Persistent link: https://www.econbiz.de/10011333777

Industrial marketing : can strategic marketing be applied to subcontracting?

Blanc, François; Chassagne, Philippe - In: Journal of euromarketing 22 (2013) 3, pp. 26-37

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Managing trade contacts in HotRest intermediate markets : a resource-based view analysis in EU countries

Droli, Maurizio; Chang Ting Fa, Margherita; Iseppi, Luca; … - In: Tourism economics : the business and finance of tourism … 20 (2014) 4, pp. 757-778

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The influence of greening the suppliers on environmental and economic performance

Arsalan Najmi; Maqbool, Huma; Ahmed, Waqar; Rehman, … - In: International journal of business performance and … 11 (2020) 1, pp. 69-90

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Relationships between supply chain capabilities, competitive advantages, and business performance : an exploratory study of the food industry in Vietnam

Tran, Thi Tham; Chiadamrong, Navee - In: International journal of logistics systems and management 25 (2016) 2, pp. 145-174

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