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The role of customer knowledge development for incremental and radical service innovation in servitized manufacturers
Johansson, A. Elisabeth; Raddats, Chris; Witell, Lars - In: Journal of business research : JBR 98 (2019), pp. 328-338
Persistent link: https://www.econbiz.de/10012007247
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Service innovation for sustainable business : stimulating, realizing and capturing the value from service innovation
Kristensson, Per (ed.); Magnusson, Peter (ed.);  … - 2019
Persistent link: https://www.econbiz.de/10011913578
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Driver configurations for successful service infusion
Forkmann, Sebastian; Henneberg, Stephan; Witell, Lars; … - In: Journal of service research : JSR 20 (2017) 3, pp. 275-291
Persistent link: https://www.econbiz.de/10011736763
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A bricolage perspective on service innovation
Witell, Lars; Gebauer, Heiko; Jaakkola, Elina; Hammedi, Wafa - In: Journal of business research : JBR 79 (2017), pp. 290-298
Persistent link: https://www.econbiz.de/10011745390
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Network orchestration for value platform development
Perks, Helen; Kowalkowski, Christian; Witell, Lars; … - In: Industrial marketing management : the international … 67 (2017), pp. 106-121
Persistent link: https://www.econbiz.de/10011822035
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Kano's Theory of Attractive Quality and Packaging - Packaging is playing an increasingly important role in product marketing.
Löfgren, Martin; Witell, Lars - In: Quality management journal : QMJ 12 (2005) 3, pp. 7-20
Persistent link: https://www.econbiz.de/10005921142
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Changing from a product to a process perspective for service improvements in a manufacturing company
Cronemyr, Peter; Witell, Lars - In: The TQM magazine : the international bi-monthly for … 22 (2010) 1, pp. 26-41
Persistent link: https://www.econbiz.de/10008352814
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A review of empirical investigations comparing quality initiatives in manufacturing and service organizations
Rönnbäck, Åsa; Witell, Lars - In: Managing service quality : MSQ ; an international journal 18 (2008) 6, pp. 577-593
Persistent link: https://www.econbiz.de/10008147813
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Value creation in outsourced service provision in public transportation
Rönnbäck, Åsa; Witell, Lars - In: The TQM magazine : the international bi-monthly for … 21 (2009) 5, pp. 517-529
Persistent link: https://www.econbiz.de/10008316282
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Identifying ideas of attractive quality in the innovation process
Witell, Lars; Löfgren, Martin; Gustafsson, Anders - In: The TQM journal : the international review of … 23 (2011) 1, pp. 87-100
Persistent link: https://www.econbiz.de/10008769879