HEALTH CARE. CHAPTER 3 ADDRESS PATIENTS QUESTIONS AND NEEDS. CHAPTER 4 SHARING VISION OF CARE. CHAPTER 5 MEETING PATIENTS … EXPECTATIONS AND SATISFACTIONS. CHAPTER 6 FEAR AND ANXIETY RELIEF: FAMILY CARE. CHAPTER 7 ENGAGING PATIENTS. SECTION 2: TEAM … APPROACH. CHAPTER 8 BUILDING TEAM APPROACH AND COMMUNICATIONS. CHAPTER 9 COMMON GROUND WITH THE PATIENTS. CHAPTER 10 CONFUSION …

We study how competition between physicians affects the provision of medical care. In our theoretical model physicians … are faced with a heterogeneous patient population, in which patients systematically vary with regard to both, their … benefits as long as patients are able to respond to the quality provided. For those patients, who are not able to choose a …

online health platforms create value for patients and doctors and explore how market designs influence value creation. We … develop a structural demand and supply model for an online health market that is characterized by patients' trade-offs between … platform, we recover patients' preference for the service quality and price sensitivity as well as doctors' heterogeneous pro …

This paper investigates the consequences that patients face when their regular primary care provider closes down her … practice, typically due to retirement. We estimate the causal impact of closures on patients' utilization patterns, medical … expenditures, hospitalizations, and health plan choice. Employing a difference-in-difference framework, we find that patients who …