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Customer centered telecommunications services marketing
Strouse, Karen G. - 2004
Persistent link: https://www.econbiz.de/10004797971
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Creating a customer focus
Leech, Corinne - 2004 - 2. ed. / rev. by: Corinne Leech
Persistent link: https://www.econbiz.de/10004799030
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Marketing mind prints
Kitchen, Philip J. (contributor);  … - 2004
Persistent link: https://www.econbiz.de/10004800039
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Relationship selling and sales management
Johnston, Mark W.; Marshall, Greg W. - 2005 - internat. ed.
Persistent link: https://www.econbiz.de/10004800823
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Magnetic service : secrets for creating passionately devoted customers
Bell, Chip R. - 2006 - 1. ed.
Persistent link: https://www.econbiz.de/10004806820
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Instant referrals
Sugars, Bradley J. - 2006
Persistent link: https://www.econbiz.de/10004806829
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Creative business : the making of addictive stories
Nero, Paul; Patel, Neeta - 2003
Persistent link: https://www.econbiz.de/10004780743
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Magnetic service : secrets for creating passionately devoted customers
Bell, Chip R.; Bell, Bilijack R. - 2003 - 1. ed.
Persistent link: https://www.econbiz.de/10004784631
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Customers that count : how to build living relationships with your most valuable customers
Cram, Tony - 2001
Persistent link: https://www.econbiz.de/10004749019
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Reductions in customer commitment : an empirical study on pure downgrade versus hybrid downgrade
Zhou, Chenxi; Lin, Liming; Guo, Zhaoyang; Jiang, Juncai - In: Journal of service research 27 (2024) 3, pp. 432-449
Persistent link: https://www.econbiz.de/10014580530