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Effective crisis communication : moving from crisis to opportunity

Ulmer, Robert R.; Sellnow, Timothy L.; Seeger, Matthew W. - 2023 - Fifth edition

Persistent link: https://www.econbiz.de/10013554829

Advances in risk and crisis communication

Chakraborty, Sweta - In: International journal of risk assessment and management … 18 (2015) 2, pp. 140-155

Persistent link: https://www.econbiz.de/10011487553

The role of social media in crisis communication and crisis management

Civelek, Mustafa Emre; Çemberci, Murat; Eralp, Necati Erdem - 2016

Persistent link: https://www.econbiz.de/10011451496

Countering reactance in crisis communication : incorporating positive emotions via social media

Xu, Jie; Wu, Yiye - In: International journal of business communication : IJBC … 57 (2020) 3, pp. 352-369

Persistent link: https://www.econbiz.de/10012229560

Crisis communication on social media : what types of COVID-19 messages get the attention?

Kwok, Linchi; Lee, Jungwoo; Han, Hyunjeong - In: The Cornell hospitality quarterly 63 (2022) 4, pp. 528-543

Persistent link: https://www.econbiz.de/10013387228

Brand crisis communication through social media : a dialogue between brand competitors on Sina Weibo

Wang, Yan - In: Corporate communications : an international journal 21 (2016) 1, pp. 56-72

Persistent link: https://www.econbiz.de/10011460412

Exploring internal crisis communication in multicultural environments : a study among Danish managers

Ravazzani, Silvia - In: Corporate communications : an international journal 21 (2016) 1, pp. 73-88

Persistent link: https://www.econbiz.de/10011460416

Corporate responses to critical journalistic interview requests : an experimental study on crisis prevention

Koch, Thomas; Denner, Nora; Viererbl, Benno; … - In: Corporate reputation review : an international journal 22 (2019) 1, pp. 1-9

Persistent link: https://www.econbiz.de/10012035759

Crisis communications management

Wheeler, Adrian - 2019 - First edition

Can you control a crisis? No but with adequate preparation you can control the reputational consequences. Reputational damage is rarely caused by the crisis itself but, instead, by what the organisation does and says under the media spotlight.This PRCA Practice Guide describes how to invest in...

Persistent link: https://www.econbiz.de/10012049521

Disaster communication : n analysis of the digital communication strategies used by the medical tourism industry during the 2017 Caribbean hurricane season

Mason, Alicia; Flores, Lynzee; Liu, Pan; Tims, Kenzie; … - In: Journal of hospitality and tourism insights 2 (2019) 3, pp. 241-259

Persistent link: https://www.econbiz.de/10012130760

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