Remittances in the Andes finance investment and growth, reduce poverty, complement national savings, and are a source of foreign exchange. Properly mobilized remittances can contribute to increased investment in housing, in human capital and help to finance micro and small-scale firms.

Staff from five Bank departments (FIN, ITE, VPS, RMG and LEG) formed a core team that designed and executed the largest IDB conversion offer to date, and one of the largest liability management operations ever executed by emerging markets. The team learned that the design of an optional, cost...

Zur Erstellung maßgeschneiderter Dienstleistungen ist die Mitwirkung des Kunden (Kundenintegration) unerlässlich. Dem Management von Kundenintegration auf Anbieterseite wird jedoch in der Praxis zu wenig Bedeutung beigemessen. Sie hat aber fundmentalen Einfluss auf die Effizienz und...