This paper proposes a 'plug and play' (PnP) framework and software tool that allows managers to rapidly build simplified models of operations objectives. These models enable them to understand, study the cause-effect linkages of potential actions, and communicate such understanding to their...

The aim of the research was to explore and evaluate previous work focusing on the relationship and links between regulation and performance measurement. The objectives were to seek out examples in the literature on the unintended consequences of performance measurement and regulation. Several...

Making decisions on strategic investments, such as early stage manufacturing technology (MT), is a complicated task. Early stage technologies are usually costly, and surrounded by uncertainty. The potential benefits are often hard to quantify prior to implementation. Thus, how could managers...

Purpose The Sports Live Streaming Platforms (SLSPs) have taken centre stage in broadcasting sporting events. This study adopts the value creation sphere (VCS) model and the service dominant logic (SDL) to unpack the value co-creation process on SLSPs. Design/methodology/approach A case study...

Purpose Much has been written about the importance of external integration for the integrity of food products. To achieve food integrity, all actors along the supply chain have to be fully integrated and comply with an assurance system or process. The more complex the supply chain operations...

Purpose – Despite the growing interest in reverse exchange, studies on the subject from the perspective of consumer participation and motivation remain sparse. Consumers’ participation in reverse exchange is a key component of supply-chain reverse logistics. To address the gap in existing...

Purpose: In recent years, halal food industries are facing a high level of competition. The growing demand for halal food means firms are working hard to improve quality and reduce halal food defects. The purpose of this study is to propose a halal-based six sigma (SS) framework that could be...