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Customer loyalty : a customer experience approach with special reference to organised retailing in India
Sathish, A. S.; Ganesan, P. - In: International journal of economic policy in emerging … 8 (2015) 4, pp. 347-360
Persistent link: https://www.econbiz.de/10011505998
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Analysis of homogeneity between organised and traditional retailers with respect to customer loyalty
Balakrishnan, Shyamaladevi; Parthasarathy, Ravilochanan - In: International journal of business excellence 11 (2017) 3, pp. 301-319
Persistent link: https://www.econbiz.de/10011734392
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Apotheken-Marketing : Kundenbindung durch Beratung als strategischer Erfolgsfaktor
Freytag, Jens - 1996
Persistent link: https://www.econbiz.de/10000592138
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Einsatzmöglichkeiten des Customer Profiling im Kundenrückgewinnungsmanagement des E-Retailing
Möhlenbruch, Dirk; Ritschel, Falk; Sinning, Falk - 2009
Persistent link: https://www.econbiz.de/10003890220
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Kundenbindungsmanagement im Einzelhandel : eine kausalanalytische Untersuchung am Beispiel des Textilfacheinzelhandels
Fuchs, Andreas - 2010 - 1. Auflage
Persistent link: https://www.econbiz.de/10003901869
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More than a showroom : strategies for winning back online shoppers
Bachrach, Daniel G.; Ogilvie, Jessica; Rapp, Adam; … - 2016
Persistent link: https://www.econbiz.de/10011419621
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The role of customer loyalty as a brand extension purchase predictor
Martinelli, Elisa; Belli, Alex; Marchi, Gianluca - In: The international review of retail, distribution and … 25 (2015) 2, pp. 105-119
Persistent link: https://www.econbiz.de/10011299067
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Structural equation model of customer loyalty : case study of traditional retail shop customers in Hatyai District, Songkhla Province, Thailand
Songsom, Anuwat; Trichun, Charlee - In: Journal of management research 5 (2013) 1, pp. 128-137
Persistent link: https://www.econbiz.de/10009727801
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Kundenbindung im Multichannel Retailing
Harter, Tarik - 2013
Persistent link: https://www.econbiz.de/10009699556
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Evolving the private label role in the retailer-customer relationship : antecedents and impact of premium private labels on customer loyalty to the retailer
Martinelli, Elisa; Vergura, Donata Tania - In: Handbook of research on retailer-consumer relationship …, (pp. 86-106). 2014
Persistent link: https://www.econbiz.de/10010379352