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Qualitätsmanagement
43
Quality management
39
Dienstleistungsqualität
23
Service quality
23
Customer satisfaction
14
Kundenzufriedenheit
14
Innovation
9
Performance measurement
9
Performance-Messung
9
Dienstleistungssektor
8
Nachhaltige Entwicklung
8
Service industry
8
Sustainable development
8
Bibliometrics
6
Bibliometrie
6
Innovation management
6
Innovationsmanagement
6
Organisatorischer Wandel
6
Organizational change
6
Product quality
6
Produktqualität
6
Consumer behaviour
5
Konsumentenverhalten
5
Vorschlagswesen
5
Beziehungsmarketing
4
Dienstleistungsgesellschaft
4
Employee suggestion system
4
Firm performance
4
Italien
4
Italy
4
Nachhaltigkeit
4
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4
Service economy
4
Sustainability
4
Taiwan
4
Unternehmenserfolg
4
Welt
4
World
4
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3
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3
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Undetermined
30
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3
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Article
122
Book / Working Paper
44
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Article in journal
76
Aufsatz in Zeitschrift
76
Collection of articles of several authors
29
Sammelwerk
29
Konferenzschrift
13
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9
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6
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6
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4
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4
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3
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3
Arbeitspapier
1
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1
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1
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1
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1
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1
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English
105
Undetermined
61
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Dahlgaard-Park, Su Mi
69
Dahlgaard, Jens Jörn
52
Dahlgaard, Jens J.
36
Renzi, Maria Francesca
20
Chen, Chi-Kuang
9
Di Pietro, Laura
8
Guglielmetti Mugion, Roberta
8
Kanji, Gopal K.
8
Kristensen, Kai
8
Cappelli, Lucio
6
Guglielmetti, Roberta
6
Mattia, Giovanni
6
Merli, Roberto
6
Poksinska, Bozena
6
Antoni, Marc
5
Dahlgaard, Jens
5
Dahlgaard, Su Mi Park
5
Pasca, Maria Giovina
5
Brege, Staffan
4
Dadfar, Hossein
4
Elg, Mattias
4
Nilsson-Witell, Lars
4
Reyes, Lidia
4
Suárez-Barraza, Manuel F.
4
Toni, Martina
4
Dahlgaard, J.J.
3
Edgeman, Rick L.
3
Edvardsson, Bo
3
Jang, Jiun-Yi
3
Kanji, G.K.
3
Kristensen, K.
3
Martensen, Anne
3
Mugion, Roberta Guglielmetti
3
Park, Su Mi
3
Setijono, Djoko
3
Smith, Tricia
3
Ungaro, Veronica
3
Witell, Lars
3
Alamirhoor, Amir
2
Antony, Jiju
2
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QMOD-ICQSS Conference <17., 2014, Prag>
3
International QMOD Conference <10, 2007, Lund>
2
QMOD-ICQSS Conference <14, 2011, San Sebastián>
2
QMOD-ICQSS Conference <15, 2012, Posen>
2
Dipartimento di Economia, Università degli Studi di Roma 3
1
European Conference on Kansei Engineering <1, 2007, Lund>
1
QMOD Conference <20., 2017, Helsingør>
1
QMOD-ICQSS Conference <18., 2015, Seoul>
1
QMOD-ICQSS Conference <19., 2016, Rom>
1
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
64
International journal of quality and service sciences
21
Total quality management
15
International journal of quality & reliability management
13
The TQM magazine : the international bi-monthly for total quality management
6
The TQM journal : the international review of organizational improvement
5
European quality : the official journal of the European Organization for Quality
4
International Journal of Quality and Service Sciences
4
Benchmarking : an international journal ; BIJ
2
The international journal of productivity and performance management : IJPPM
2
Advances in total quality management
1
Business transformation for a sustainable future
1
Corporate sustainability as a challenge for comprehensive management
1
Departmental Working Papers of Economics - University 'Roma Tre'
1
East Asia : international review of economic, political and social development
1
Innovationsqualität : Qualitätsmanagement für Innovationen ; Bericht zur GQW-Jahrestagung 2008 am Bremer Institut für Messtechnik, Automatisierung und Qualitätswissenschaft (BIMAQ), Bremen
1
International Journal of Retail & Distribution Management
1
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
1
International journal of retail and distribution management
1
Journal of Applied Statistics
1
Journal of Management History - Volume 13, Issue 4
1
Journal of Service Management
1
Journal of Service Theory and Practice
1
Journal of air transport management
1
Journal of service management
1
Key challenges and opportunities for quality, sustainability and innovation in the fourth industrial revolution : quality and service management in the fourth industrial revolution - sustainability and value co-creation
1
Operations research, Management science : OR MS ; the international literature digest
1
Sustainability
1
The TQM Journal
1
The TQM Magazine, the international review of organizational improvement
1
The TQM journal
1
Total Quality Management - Volume 20, Edition 2
1
Total quality management & business excellence
1
Volume 18, Issue 3
1
Working paper
1
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Source
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ECONIS (ZBW)
90
OLC EcoSci
61
Other ZBW resources
8
USB Cologne (EcoSocSci)
4
RePEc
3
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1
QMOD-ICQSS Conference: "Building a culture for quality, innovation and sustainability"
Dahlgaard-Park, Su Mi
(
ed.
);
Dahlgaard, Jens Jörn
(
ed.
)
-
QMOD-ICQSS Conference <19., 2016, Rom>
-
2017
Persistent link: https://www.econbiz.de/10011772044
Saved in:
2
Special issue: Best papers from QMOD 2014 Conference in Prague
Dahlgaard, Jens Jörn
(
ed.
);
Dahlgaard-Park, Su Mi
(
ed.
)
-
QMOD-ICQSS Conference <17., 2014, Prag>
-
2015
Persistent link: https://www.econbiz.de/10011440725
Saved in:
3
Special issue: Best papers from QMOD 2015 Conference in Seoul, South Korea
Dahlgaard, Jens Jörn
(
ed.
);
Dahlgaard-Park, Su Mi
(
ed.
); …
-
QMOD-ICQSS Conference <17., 2014, Prag>
-
2016
Persistent link: https://www.econbiz.de/10011580515
Saved in:
4
Effect of sustainability-oriented innovation practices on the overall organisational performance : an empirical examination
Maletič, Matjaž
;
Maletič, Damjan
;
Dahlgaard, Jens Jörn
- In:
Total quality management & business excellence : an …
27
(
2016
)
9/10
,
pp. 1171-1190
Persistent link: https://www.econbiz.de/10011688163
Saved in:
5
A Quality Scorecard for the era of Industry 4.0
Shin, Wan Seon
;
Dahlgaard, Jens Jörn
;
Dahlgaard-Park, Su Mi
- In:
Total quality management & business excellence : an …
29
(
2018
)
9
,
pp. 959-976
Persistent link: https://www.econbiz.de/10011918717
Saved in:
6
Special issue: 20th QMOD Conference selected best papers
Dahlgaard, Jens Jörn
(
ed.
);
Dahlgaard-Park, Su Mi
(
ed.
)
-
QMOD Conference <20., 2017, Helsingør>
-
2018
Persistent link: https://www.econbiz.de/10011918776
Saved in:
7
Do corporate sustainability practices enhance organizational economic performance?
Maletic, Matjaž
;
Maletic, Damjan
;
Dahlgaard, Jens Jörn
; …
- In:
International journal of quality and service sciences
7
(
2015
)
2/3
,
pp. 184-200
Persistent link: https://www.econbiz.de/10011400408
Saved in:
8
Organizational learnability and innovability : a system for assessing, diagnosing and improving innovations
Dahlgaard-Park, Su Mi
;
Dahlgaard, Jens Jörn
- In:
International journal of quality and service sciences
2
(
2010
)
2
,
pp. 153-174
Persistent link: https://www.econbiz.de/10003996736
Saved in:
9
Quality and lean health care : a system for assessing and improving the health of healthcare organisations
Dahlgaard, Jens Jörn
;
Pettersen, Jostein
; …
- In:
Total quality management & business excellence : an …
22
(
2011
)
6
,
pp. 673-689
Persistent link: https://www.econbiz.de/10009243130
Saved in:
10
Business excellence models : limitations, reflections and further, develoment
Dahlgaard, Jens Jörn
;
Chen, Chi-kuang
;
Jang, Jiun-yi
; …
- In:
Total quality management & business excellence : an …
24
(
2013
)
5
,
pp. 519-538
Persistent link: https://www.econbiz.de/10009762684
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