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A Quality Scorecard for the era of Industry 4.0

Shin, Wan Seon; Dahlgaard, Jens Jörn; Dahlgaard-Park, Su Mi - In: Total quality management & business excellence : an … 29 (2018) 9, pp. 959-976

Persistent link: https://www.econbiz.de/10011918717

Special issue: 20th QMOD Conference selected best papers

Dahlgaard, Jens Jörn (ed.); Dahlgaard-Park, Su Mi (ed.) - QMOD Conference <20., 2017, Helsingør> - 2018

Persistent link: https://www.econbiz.de/10011918776

Key challenges and opportunities for quality, sustainability and innovation in the fourth industrial revolution : quality and service management in the fourth industrial revolution...

Dahlgaard-Park, Su Mi (ed.); Dahlgaard, Jens Jörn (ed.) - 2021

"How can companies survive and prosper in the new economic age of the 4th Industrial Revolution? This book collects a variety of cases and quality management strategies for companies to put in place in the face of Industry 4.0. It argues that organizations that practice good quality management...

Persistent link: https://www.econbiz.de/10012316390

From quality control to TQM, service quality and service sciences : a 30-year review of TQM literature

Chen, Chi-Kuang; Reyes, Lidia; Dahlgaard, Jens Jörn; … - In: International journal of quality and service sciences 14 (2022) 2, pp. 217-237

Persistent link: https://www.econbiz.de/10013330611

Decoding the code of excellence - for achieving sustainable excellence

Dahlgaard-Park, Su Mi - In: International journal of quality and service sciences 1 (2009) 1, pp. 5-28

Persistent link: https://www.econbiz.de/10003915078

Core values : the entrance to human satisfaction and commitment

Dahlgaard-Park, Su Mi - In: Total quality management & business excellence : an … 23 (2012) 2, pp. 125-140

Persistent link: https://www.econbiz.de/10009509634

The quality movement : where are you going?

Dahlgaard-Park, Su Mi - In: Total quality management & business excellence : an … 22 (2011) 5, pp. 493-516

Persistent link: https://www.econbiz.de/10009243171

Editorial: Enhancing quality and employee well-being

Dahlgaard-Park, Su Mi - In: Total quality management & business excellence : an … 25 (2014) 11, pp. 1207-1209

Persistent link: https://www.econbiz.de/10010468825

Selected papers from the International Conference on Quality and Service Sciences, Verona 2009 (a combined conference on the yearly QMOD and Toulon-Verona conferences)

Dahlgaard-Park, Su Mi (contributor) - 2010

Persistent link: https://www.econbiz.de/10003978286

Special issue: From value creation to customer satisfaction loyalty and brand equity

Dahlgaard-Park, Su Mi (contributor) - 2011

Persistent link: https://www.econbiz.de/10009504085

A service of the