This article depicts how the Baylor libraries staged two cost‐effective celebrations to address challenges of migrating to a new online catalog. A New Orleans‐style funeral provided a humorous backdrop for library staff to relive the tragedies and successes of the old system as it was laid...

Defines the term “public trust” and comments upon its history and current application in various contexts. Examines the shared values and ethical principles of librarians and fundraisers, and considers distinctions in the way each profession is practiced.

Purpose – To guide library directors and their boards when financial issues arise – especially in finding a good balance on the level of involvement that the library board should have. Design/methodology/approach – Uses a list of nine key responsibilities that can guide library board...

Purpose – Aims to investigate the suggestion that the library‐funding crisis is real and that it is far more serious if one looks at it as a national and international phenomenon. Design/methodology/approach – Surveys recent library literature to ascertain the current health of library...

Purpose – To provide an overview of how corporate sponsorships can be successfully used by libraries. Design/methodology/approach – Using successful examples from St Louis Public Library, the topic of corporate sponsorships and their value to libraries is presented. Findings – Corporate...

Purpose – Legitimacy is defined as the ability to exercise authority without resorting to open coercion. It is an essential asset for firms seeking to reach and maintain profitability. In this context, the purpose of this paper is to present the case of the Canadian banking industry, which has...

Purpose – Aims to dscribe the key factors – attracting the right people, developing them and retaining them – which have helped the UK Central Office of Information (COI) to win a place in the Sunday Times 100 Best Companies to Work For list three years running and to secure Investors in...

Purpose – Describes the benefits that UK public‐relations and marketing‐communications company Chazbrooks Communications has gained from its commitment to work‐life balance. Design – Details the comments of managing director Mandy Brooks, a vocal proponent of flexible working for many...

Purpose – The purpose of this article is to describe award‐winning in‐house training that boosted the digital‐marketing skills of employees at UK public‐relations and marketing agency DTW. Design/methodology/approach – The article explains the reasons for the training, the form it...