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Consumer behaviour
11
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11
Dienstleistungsqualität
8
Service quality
8
China
7
Customer satisfaction
5
Hong Kong
5
Hongkong
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Luk, Sherriff T. K.
19
Liu, Ben Shaw-ching
16
Chen, Ivy S. N.
9
Liu, Ben Shaw-Ching
7
Sharma, Piyush
6
Sudharshan, Devanathan
6
Liu, Ben
5
Sudharshan, D.
5
Liu, Qianqian Ben
4
Aiken, K. Damon
3
Furrer, Olivier
3
Guo, Xitong
3
Hashim, Zalina
3
Liu, Ben S.
3
Tsiotsou, Rodoula H.
3
Bunn, Michele D.
2
Chang, Victor
2
Deng, Lihua
2
Fetter, Richard
2
Hamer, Lawrence O.
2
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2
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Li, Stephen C. Y.
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Lloyd, Alison E.
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Yip, Leslie S. C.
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Zhao, Wei
2
Balakrishnan, P. V. (Sundar)
1
Cao, Zhenzong
1
Cardinali, Silvio
1
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The journal of services marketing
6
International journal of business and systems research
4
Office of Research working paper / University of Illinois at Urbana-Champaign, College of Commerce and Business Administration
4
Technological forecasting & social change : an international journal
3
Asian Case Research Journal (ACRJ)
2
Journal of Business Research
2
Journal of international consumer marketing
2
Journal of internet commerce
2
Management information systems : mis quarterly
2
Thunderbird international business review
2
Asian businesses in a turbulent environment : uncertainty and coping strategies
1
European Journal of Innovation Management
1
Faculty working paper / Bureau of Economic and Business Research, College of Commerce and Business Administration, University of Illinois
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
International journal of business information systems : IJBIS
1
International journal of internet marketing and advertising : IJIMA
1
Journal of Services Marketing
1
Journal of business research : JBR
1
Journal of global marketing
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of personal selling & sales management : JPSSM
1
MIS quarterly
1
Managerial and Decision Economics
1
Managerial and decision economics : MDE ; the international journal of research and progress in management economics
1
Production and operations management : the flagship research journal of the Production and Operations Management Society
1
Strategic global marketing : issues and trends
1
The Chinese economy
1
The Service Industries Journal
1
The journal of brand management : an international journal
1
The service industries journal
1
Tourism management : research, policies, practice
1
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ECONIS (ZBW)
37
OLC EcoSci
10
RePEc
6
Other ZBW resources
2
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1
Elements of situational risk in organizational buying
Bunn, Michele D.
;
Liu, Ben Shaw-ching
-
1993
Persistent link: https://www.econbiz.de/10000865971
Saved in:
2
Group preferences with individual updating of judgments based on group interactions
Cao, Zhenzong
;
Liu, Ben Shaw-ching
;
Sudharshan, Devanathan
-
1996
Persistent link: https://www.econbiz.de/10000959820
Saved in:
3
Dimensions of Internet Commerce Trust
Aiken, K. Damon
;
Mackoy, Robert
;
Liu, Ben Shaw-ching
; …
- In:
Journal of internet commerce
6
(
2007
)
4
,
pp. 1-25
Persistent link: https://www.econbiz.de/10003758734
Saved in:
4
The role of trust and budget emphasis in managing degree of autonomy and performance
Mahenthiran, Sakthiharan
;
Liu, Ben Shaw-ching
;
Hashim, …
- In:
International journal of business and systems research
4
(
2010
)
1
,
pp. 62-81
Persistent link: https://www.econbiz.de/10003948729
Saved in:
5
A framework for innovative service design
Furrer, Olivier
;
Sudharshan, Devanathan
;
Tsiotsou, …
-
2016
Persistent link: https://www.econbiz.de/10011560272
Saved in:
6
Strategic alignment and foreign entry performance : a holistic approach of the impact of entry timing, mode and location
Tang, Jing'an
;
Liu, Ben Shaw-ching
- In:
International journal of business and systems research
6
(
2012
)
4
,
pp. 456-478
Persistent link: https://www.econbiz.de/10009675213
Saved in:
7
DIFFUNET : modeling the impact of network structure on the diffusion of innovation
Liu, Ben Shaw-ching
;
Madhavan, Ravindranath
; …
-
1997
Persistent link: https://www.econbiz.de/10000979063
Saved in:
8
Exploit or reciprocate? : The effects of masculinity and femininity on concession behavior at the initial and final stages of negotiation
Li, Wai-kwan
;
Liu, Ben Shaw-ching
;
Chan, Darius K.-S.
-
1995
Persistent link: https://www.econbiz.de/10000924881
Saved in:
9
A real-time expectation updating based process model of service quality
Sudharshan, Devanathan
;
Liu, Ben Shaw-ching
;
Hamer, …
-
1995
Persistent link: https://www.econbiz.de/10000925157
Saved in:
10
Augmented reality is human-like : how the humanizing experience inspires destination brand love
Huang, Tseng-Lung
;
Liu, Ben Shaw-ching
- In:
Technological forecasting & social change : an …
170
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012805983
Saved in:
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