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Customer incivility and customer problem-solving behaviour in frontline employees : testing a moderated mediation model

Bani-Melhem, Shaker; Abu Khait, Rawan; Faridahwati Mohd … - In: Total quality management & business excellence 33 (2022) 3, pp. 278-296

Persistent link: https://www.econbiz.de/10013166863

Opportunity, job pressure and deviant workplace behaviour : does neutralisation mediate the relationship? : a study of faculty members in public universities in Nigeria

Adeoti, Michael Olalekan; Faridahwati Mohd Shamsudin; … - In: European journal of management and business economics : … 30 (2021) 2, pp. 170-190

Purpose - The purpose of the present study was twofold: (1) to examine the direct effect of the dimensions of opportunity (i.e. ethical climate and institutional policy) and dimensions of job pressure (i.e. workload and work pressure) on workplace deviance (i.e. organisational and interpersonal...

Persistent link: https://www.econbiz.de/10012822156

How and when does job challenge promote the innovative behaviour of public sector employees?

Bani-Melhem, Shaker; Abu Khait, Rawan; Faridahwati Mohd … - In: International journal of innovation management 25 (2021) 6, pp. 2150069-1-2150069-29

Persistent link: https://www.econbiz.de/10012643228

Empowerment as a pivotal deterrent to employee silence : evidence from the UAE hotel sector

Bani-Melhem, Shaker; Zeffane, Rachid M.; Abu Khait, Rawan; … - In: Human performance 34 (2021) 2, pp. 107-125

Persistent link: https://www.econbiz.de/10012500591

Do employee resilience, focus on opportunity, and work-related curiosity predict innovative work behaviour? : the mediating role of career adaptability

Abu Khait, Rawan; Bani-Melhem, Shaker; Faridahwati Mohd … - In: International journal of innovation management 24 (2020) 7, pp. 2050070-1-2050070-30

Persistent link: https://www.econbiz.de/10012271606

Linking human resource development practices to counterproductive work behaviour : does employee engagement matter

Kura, Kabiru Maitama; Faridahwati Mohd Shamsudin; … - In: Journal of African business 20 (2019) 4, pp. 472-488

Persistent link: https://www.econbiz.de/10012180419

Reward allocation decision making in Arab-Islamic business organizations : an empirical examination through an emic lens

Anatolievich Bachkirov, A.; Faridahwati Mohd Shamsudin - In: International journal of Islamic and Middle Eastern … 10 (2017) 4, pp. 536-553

Persistent link: https://www.econbiz.de/10011797194

Do employee resilience, focus on opportunity, and work-related curiosity predict innovative work behaviour? : the mediating role of career adaptability

Abu Khait, Rawan; Bani-Melhem, Shaker; Faridahwati Mohd … - In: Managing knowledge, absorptive capacity and innovation, (pp. 31-60). 2021

Persistent link: https://www.econbiz.de/10012596541

Fostering innovative behaviours of public sector employees : the potency of innovation-based HR practices, risk propensity and error tolerance

AlMunthiri, Ohoud; Bani-Melhem, Shaker; Faridahwati … - In: International journal of public sector management 37 (2024) 2, pp. 159-182

Persistent link: https://www.econbiz.de/10014513407

Employee quiet quitting behaviours : conceptualization, measure development, and validation

Karrani, Mariam Arif; Bani-Melhem, Shaker; Faridahwati … - In: The service industries journal 44 (2024) 3/4, pp. 218-236

Persistent link: https://www.econbiz.de/10014551090