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Examining enterprise resource planning post implementation and employees' performance in Smalland medium enterprises using DeLone and McLean's information system success model
Ghani, Erlane K.; Siti Aimi Mohamad Yasin; Mazurina Mohd Ali - In: International journal of financial research 10 (2019) 3, pp. 153-169
Persistent link: https://www.econbiz.de/10012320488
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Overall equipment effectiveness : a review and development of an integrated improvement framework
Chew Keat Cheah; Prakash, Joshua; Kok Seng Ong - In: International journal of productivity and quality … 30 (2020) 1, pp. 46-71
Persistent link: https://www.econbiz.de/10012254691
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Developing a performance management model for the implementation of TQM practices in public education centres
Mateos-Ronco, Alicia; Hernández Mezquida, José Manuel - In: Total quality management & business excellence : an … 29 (2018) 5, pp. 546-579
Persistent link: https://www.econbiz.de/10011854098
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The effects of lean implementation on hospital financial performance
Narayanan, Sriram; Vickery, Shawnee K.; Nicolae, Mariana L. - In: Decision sciences 53 (2022) 3, pp. 557-577
Persistent link: https://www.econbiz.de/10013332547
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The effect of IS resources, capabilities, and qualities on organizational performance : an integrated approach
Gu, Ja-whan; Jung, Ho-won - In: Information & management : the internat. journal of … 50 (2013) 2/3, pp. 87-97
Persistent link: https://www.econbiz.de/10009744093
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An empirical study on measurement of performance through TQM in Pakistani aviation manufacturing industry
Khalid, Mahmood; Qureshi, Ilyas Mahmood Ahmad; Nisar, Asim - In: International journal of quality & reliability management 31 (2014) 6, pp. 665-680
Persistent link: https://www.econbiz.de/10010387095
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The "control tower" approach to optimising complex service delivery performance
Meekings, Alan; Briault, Steve - In: Measuring business excellence : the journal of … 17 (2013) 3, pp. 15-27
Persistent link: https://www.econbiz.de/10010197592
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Total quality management success factors and their relationships with performance measures in the food industry : a Mauritian case study
Danyen, Shameer; Callychurn, Devkumar Sing - In: International journal of productivity and quality … 16 (2015) 3, pp. 249-266
Persistent link: https://www.econbiz.de/10011526151
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A DEA based composite measure of quality and its associated data uncertainty interval for health care provider profiling and pay-for-performance
Shwartz, Michael; Burgess, James Francis; Zhu, Joe - In: European journal of operational research : EJOR 253 (2016) 2, pp. 489-502
Persistent link: https://www.econbiz.de/10011490366
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Market orientation and service quality : opponents or colleagues
Pantouvakis, Angelos - In: International journal of quality and service sciences 6 (2014) 2/3, pp. 89-111
Persistent link: https://www.econbiz.de/10010404690