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Choosing response strategies in social media crisis communication : an evolutionary game theory perspective

Wang, Lan; Schuetz, Christoph G.; Cai, Dahai - In: Information & management : the internat. journal of … 58 (2021) 6, pp. 1-20

Persistent link: https://www.econbiz.de/10013259279

The techlash and tech crisis communication

Weiss-Blatt, Nirit - 2021

This book provides an in-depth analysis of the evolution of tech journalism. The emerging tech-backlash is a story of pendulum swings: We are currently in tech-dystopianism after a long period spent in tech-utopianism. Tech companies were used to 'cheerleading' coverage of product launches. This...

Persistent link: https://www.econbiz.de/10012642729

#COVID-19 : forms and drivers of social media users’ engagement behavior toward a global crisis

Azer, Jaylan; Blasco-Arcas, Lorena; Harrigan, Paul - In: Journal of business research : JBR 135 (2021), pp. 99-111

Persistent link: https://www.econbiz.de/10012643989

How the sender's positioning and the target's CSR record influence the effectiveness of scapegoating crisis communications

Antonetti, Paolo; Baghi, Ilaria - In: Marketing letters : a journal of research in marketing 32 (2021) 4, pp. 411-423

Persistent link: https://www.econbiz.de/10012793418

Stealing thunder as a crisis communication strategy in the digital age

Lee, Sang Yeal - In: Business horizons 63 (2020) 6, pp. 801-810

Persistent link: https://www.econbiz.de/10012388422

The secondary crisis communication of Occupy Central on Weibo : a response to Denis Tolkach

Zhai, Xueting; Luo, Qiuju - In: Tourism management : research, policies, practice 69 (2018), pp. 38-41

Persistent link: https://www.econbiz.de/10011903355

Beating the virus : an examination of the crisis communication approach taken by New Zealand Prime Minister Jacinda Ardern during the Covid-19 pandemic

McGuire, David; Cunningham, James E. A.; Reynolds, Kae; … - In: Human resource development international : HRDI 23 (2020) 4, pp. 361-379

Persistent link: https://www.econbiz.de/10012263805

Extending the situational crisis communication theory : the impact of linguistic style and culture

Guerber, A. J.; Anand, Vikas; Ellstrand, Alan E.; … - In: Corporate reputation review : an international journal 23 (2020) 2, pp. 106-127

Persistent link: https://www.econbiz.de/10012296151

Facebook discussion of a crisis : authority communication and its relationship to citizens

Tampere, Päivi; Tampere, Kaja; Luoma-Aho, Vilma - In: Corporate communications : an international journal 21 (2016) 4, pp. 414-434

Persistent link: https://www.econbiz.de/10011626248

Emotional stakeholders as "crisis communicators" in social media : the case of the Telenor customer complaints crisis

Johansen, Britt Foget; Johansen, Winni; Weckesser, Nina M. - In: Corporate communications : an international journal 21 (2016) 3, pp. 289-308

Persistent link: https://www.econbiz.de/10011582904

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