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Showing
1
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10
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122,186
Sort
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date (newest first)
date (oldest first)
1
Investigating the impact of surprise rewards on consumer responses
Wu, Luorong
;
Mattila, Anna S.
;
Hanks, Lydia
- In:
International journal of hospitality management
50
(
2015
),
pp. 27-35
Persistent link: https://www.econbiz.de/10011387907
Saved in:
2
A study on the antecedents and consequences of customer
delight
Dey, Soma
;
Ghosh, Sanjukta
;
Datta, Biplab
;
Barai, Parama
- In:
Total quality management & business excellence : an …
28
(
2017
)
1/2
,
pp. 47-61
Persistent link: https://www.econbiz.de/10011729369
Saved in:
3
Effects of
atmospherics
on emotions and intention with respect to involvement in different shopping environments
Loureiro, Sandra Maria Correia
;
Koo, Dong-mo
;
Ribeiro, Lara
- In:
Journal of global scholars of marketing science : …
23
(
2013
)
4
,
pp. 435-459
Persistent link: https://www.econbiz.de/10010408597
Saved in:
4
Retail
atmospherics
in times of disruption : a PLS modeling approach of the role of emotions in a pharmacy environment
Chatzopoulou, Evi
;
Tsogas, Markos Marios
;
Kyriakou, Marina
- In:
International journal of retail and distribution management
50
(
2022
)
2
,
pp. 158-182
Persistent link: https://www.econbiz.de/10013397921
Saved in:
5
Virtual atmosphere : the effect of pleasure,
arousal
, and
delight
on word-of-mouth
Loureiro, Sandra Maria Correia
;
Ribeiro, Lara
- In:
Journal of promotion management : JPM
20
(
2014
)
4
,
pp. 452-469
Persistent link: https://www.econbiz.de/10010489058
Saved in:
6
Emotional
arousal
in customer experience : a dynamic view
Caruelle, Delphine
;
Shams, Poja
;
Gustafsson, Anders
; …
- In:
Journal of business research : JBR
170
(
2024
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014535197
Saved in:
7
How consumer perceived ethicality influence repurchase intentions and word-of-mouth? : a mediated moderation model
Shah, Syed Hamad Hassan
;
Lei, Shen
;
Hussain, Syed Talib
; …
- In:
Asian journal of business ethics : AJBE
9
(
2020
)
1
,
pp. 1-21
Persistent link: https://www.econbiz.de/10012609113
Saved in:
8
Why do customers want to learn? : antecedents and outcomes of customer learning
Sun, Xiaochi
;
Eisingerich, Andreas Benedikt
;
Foscht, Thomas
- In:
European journal of marketing
56
(
2022
)
3
,
pp. 677-703
Persistent link: https://www.econbiz.de/10013173444
Saved in:
9
Does educating customers create positive word of mouth?
Sun, Xiaochi
;
Foscht, Thomas
;
Eisingerich, Andreas B
- In:
Journal of retailing and consumer services
62
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012648937
Saved in:
10
Unraveling the customer education paradox : when, and how, should firms educate their customers?
Bell, Simon J.
;
Auh, Seigyoung
;
Eisingerich, Andreas B
- In:
Journal of service research : JSR
20
(
2017
)
3
,
pp. 306-321
Persistent link: https://www.econbiz.de/10011736772
Saved in:
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