Purpose: The purpose of this study was to determine how the variables of supply chain performance, performance of medical personnel, and occupancy overload affect operating performance moderated by dynamic capability variables. In a case study of public health center in...

Globalization has an oblique impact on people’s way of life and norms. Some companies in the telecommunications industry have indeed found it difficult to adjust to the new customer behavior patterns, especially in the matters of customer preference and requirement. Such that a noticeable gap...