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The impact of airline mergers on quality : why do different mergers have such different effects?

Rijken, Daniel; Berg, Vincent A. C. van den - 2017 - Version of 22 Augustus 2017

We investigate the impacts of five airline mergers on one quality dimension, namely route frequency. We use monthly … airlines, the merger is less detrimental to the frequency, possibly because the merger removes serial marginalization in the … decrease the frequency more, possibly due to a larger effect on the market structure. When the merging airlines control all the …

Persistent link: https://www.econbiz.de/10011715887

Mergers and product quality : evidence from the airline industry

Chen, Yongmin; Gayle, Philip G. - In: International journal of industrial organization 62 (2019), pp. 96-135

Persistent link: https://www.econbiz.de/10012318970

The quality effect on the profitability of US airline companies

Kalemba, Nicole; Campa-Planas, Fernando - In: Tourism economics : the business and finance of tourism … 24 (2018) 3, pp. 251-269

Persistent link: https://www.econbiz.de/10011872650

Willingness to pay in negative restaurant service encounters

Sukhu, Anupama; Bilgihan, Anil; Seo, Soobin - In: International journal of hospitality management 65 (2017), pp. 11-19

Persistent link: https://www.econbiz.de/10011738809

Do incumbents improve service quality in response to entry? : evidence from airlines' on-time performance

Prince, Jeff; Simon, Daniel H. - In: Management science : journal of the Institute for … 61 (2015) 2, pp. 372-390

Persistent link: https://www.econbiz.de/10010490865

Competition and quality : evidence from high-speed railways and airlines

Fang, Hanming; Wang, Long; Yang, Yang - 2020

Persistent link: https://www.econbiz.de/10012299159

Flying to quality : cultural influences on online reviews

Stamolampros, Panagiotis; Korfiatis, Nikolaos; … - In: Journal of travel research : a quarterly publication of … 58 (2019) 3, pp. 496-511

Persistent link: https://www.econbiz.de/10011983334

The mediating role of customers' emotional attachment in enhancing service excellence and repurchase intentions of low-cost carrier airlines

Chand, Pawan Kumar; Tandon, Urvashi; Jhamb, Deepika; … - In: International journal of business excellence : IJBEX 32 (2024) 1, pp. 66-84

Persistent link: https://www.econbiz.de/10015060906

Modeling passengers' future behavioral intentions in airline industry using SEM

Singh, Alok Kumar - In: Journal of advances in management research : JAMR 12 (2015) 2, pp. 107-127

Persistent link: https://www.econbiz.de/10011429366

Quality of physical surroundings and service encounters, airfare, trust and intention during the flight : age-group difference (young, middle-aged, and mature)

Han, Heesup; Hwang, Jinsoo - In: International journal of contemporary hospitality management 27 (2015) 4, pp. 585-607

Persistent link: https://www.econbiz.de/10011326581