Chen, Mei-Fang; Lin, Chieh-Peng; Lien, Gin-Yen - In: The Service Industries Journal 31 (2009) 8, pp. 1327-1345
Turnover intention has been an important issue for decades since management has long recognized that low turnover intention of employees is helpful for consequently obtaining high organizational performance and avoiding the potential costs related to recruiting and training new employees. For...