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Making sense of quality philos...
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Service quality
23,272
Dienstleistungsqualität
22,542
Qualitätsmanagement
18,126
Quality management
16,448
Product quality
12,289
Produktqualität
12,278
Standardisierung
9,264
Standardization
9,156
Theorie
8,873
Theory
8,734
Customer satisfaction
7,214
Consumer behaviour
7,071
Konsumentenverhalten
7,034
Kundenzufriedenheit
6,962
Relationship marketing
4,967
Beziehungsmarketing
4,956
Deutschland
3,707
Lean Production
3,467
Lean production
3,455
Germany
3,342
Lean Management
3,186
Wirtschaftsprüfung
3,133
Financial audit
3,121
USA
2,926
Krankenhaus
2,795
United States
2,785
Lean management
2,756
Hospital
2,691
Health care
2,483
Gesundheitsversorgung
2,454
Welt
2,321
World
2,299
Gesundheitswesen
2,204
Health care system
2,138
Prozessmanagement
1,781
Innovation
1,737
Supply chain
1,720
Lieferkette
1,706
Business process management
1,659
Performance measurement
1,530
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13,995
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23,876
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115
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32
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4,032
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2,164
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1,656
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1,118
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1,118
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744
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744
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607
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499
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402
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359
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245
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Antony, Jiju
204
Siciliani, Luigi
97
Blind, Knut
93
Bruhn, Manfred
92
Straume, Odd Rune
76
Devadasan, S. R.
71
Lambertini, Luca
68
Cudney, Elizabeth A.
57
Propper, Carol
57
Talib, Faisal
57
Rivkin, Steven G.
56
Shahin, Arash
54
Dale, Barrie G.
52
Viaene, Jean-Marie
51
Garza-Reyes, Jose Arturo
50
Hanushek, Eric Alan
50
Han, Heesup
49
Brekke, Kurt R.
48
Tortorella, Guilherme Luz
48
Van Reenen, John
47
Wildemann, Horst
47
Rahman, Zillur
46
Prybutok, Victor R.
45
Sampaio, Paulo
45
Mattila, Anna S.
43
Kamiske, Gerd F.
42
Gravelle, Hugh
41
Jin, Ginger Zhe
41
Vries, Henk J. de
41
Zairi, Mohamed
40
Hanushek, Eric A.
39
Stauss, Bernd
39
Wilson, John S.
39
Peitz, Martin
38
Swinnen, Johan F. M.
37
Zink, Klaus J.
37
Kumar, Vikas
36
Usman, Osly
36
Zhang, Min
36
He, Zhen
35
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National Bureau of Economic Research
414
OECD
160
Springer Fachmedien Wiesbaden
93
IGI Global
66
Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München
59
World Bank
54
Europäische Kommission
49
Deutsches Institut für Normung
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Hochschulrektorenkonferenz
44
International Monetary Fund
36
International Monetary Fund (IMF)
29
Taylor and Francis.
23
USA / Board on Geographic Names
23
Verband der Automobilindustrie
22
Verlag Dr. Kovač
22
Deutsche Gesellschaft für Qualität
21
Organisation for Economic Co-operation and Development
21
World Bank Group
21
Shaker Verlag
20
HAL
19
Nomos Verlagsgesellschaft
19
European Centre for the Development of Vocational Training
17
Springer-Verlag GmbH
16
United States / Office of Geography
16
Books on Demand GmbH <Norderstedt>
15
C.E.P.R. Discussion Papers
13
Vereinte Nationen / Wirtschaftskommission für Europa
13
Carl Hanser Verlag
12
Université Paris-Dauphine (Paris IX)
12
Weltbank
12
CESifo
11
Thüringen / Landesregierung
11
epubli GmbH
11
OECD / Environment Directorate
10
EconWPA
9
Edward Elgar Publishing
9
Europäische Kommission / Statistisches Amt
9
Hans-Böckler-Stiftung
9
Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.
8
Erasmus Research Institute of Management (ERIM), Erasmus Universiteit Rotterdam
8
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
706
International journal of productivity and quality management : IJPQM
615
International journal of production research
585
The TQM journal : the international review of organizational improvement
537
The TQM Magazine
525
International journal of quality & reliability management
521
International journal of hospitality management
508
International Journal of Quality & Reliability Management
459
NBER working paper series
413
International journal of production economics
381
NBER Working Paper
381
Journal of retailing and consumer services
372
Total quality management & business excellence
371
Working paper / National Bureau of Economic Research, Inc.
362
Journal of business research : JBR
339
The service industries journal
339
SpringerLink / Bücher
259
The journal of services marketing
244
Quality management journal : QMJ
237
International journal of contemporary hospitality management
207
International journal of services and operations management
206
Auditing : a journal of practice & theory
203
International journal of six sigma and competitive advantage : IJSSCA
203
International journal of quality and service sciences
192
European journal of operational research : EJOR
185
Management science : journal of the Institute for Operations Research and the Management Sciences
177
Tourism management : research, policies, practice
165
Journal of hospitality marketing & management
162
International Journal of Operations & Production Management
154
Discussion paper / Centre for Economic Policy Research
153
Cogent business & management
150
Health care management review : HCM review
149
Journal of air transport management
148
Europäische Hochschulschriften / 5
145
Services marketing quarterly
139
Journal of Services Marketing
133
Journal of travel and tourism marketing
127
CESifo working papers
126
The TQM Journal
125
Discussion paper series / IZA
122
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ECONIS (ZBW)
55,851
Other ZBW resources
2,963
USB Cologne (EcoSocSci)
2,398
RePEc
1,458
EconStor
722
USB Cologne (business full texts)
138
BASE
138
OLC EcoSci
51
ArchiDok
13
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1
LEVERAGING LEAN IN SURGICAL SERVICES : creating a cost effective, standardized, high quality ... patient-focused operation
KERPCHAR, JOYCE.
-
2017
Persistent link: https://www.econbiz.de/10013183074
Saved in:
2
LEVERAGING LEAN IN OUTPATIENT CLINICS : creating a cost effective, standardized, high quality ... patient-focused operation
PROTZMAN, CHARLES.
-
2017
Persistent link: https://www.econbiz.de/10013183078
Saved in:
3
LEVERAGING LEAN IN MEDICAL LABORATORIES : creating a cost effective, standardized, high quality ... patient-focused operation
PROTZMAN, CHARLES.
-
2017
Persistent link: https://www.econbiz.de/10013183077
Saved in:
4
LEVERAGING LEAN IN THE EMERGENCY DEPARTMENT : creating a cost effective, standardized, high ... quality, patient-focused operation
KERPCHAR, JOYCE.
-
2017
Persistent link: https://www.econbiz.de/10013183080
Saved in:
5
LEVERAGING LEAN IN ANCILLARY HOSPITAL SERVICES : creating a cost effective, standardized, high ... quality, patient-focused operation
PROTZMAN, CHARLES.
-
2017
Persistent link: https://www.econbiz.de/10013183081
Saved in:
6
Comprehensive insight into supplier quality and the impact of quality strategies of suppliers on outsourcing decisions
Uluskan, Meryem
;
Joines, Jeffrey A.
;
Godfrey, A. B.
- In:
Supply chain management : an international journal
21
(
2016
)
1
,
pp. 92-102
Persistent link: https://www.econbiz.de/10011459272
Saved in:
7
High quality and low cost : the lean service centre
Piercy, Niall
;
Rich, Nick
- In:
European journal of marketing : EJM
43
(
2009
)
11/12
,
pp. 1477-1497
Persistent link: https://www.econbiz.de/10009525781
Saved in:
8
Global study into the pros and cons of ISO 18404 : a convergent mixed method study and recommendations for further research
Antony, Jiju
;
McDermott, Olivia
;
Sony, Michael
;
Powell, …
- In:
International journal of quality & reliability management
40
(
2023
)
2
,
pp. 517-541
Persistent link: https://www.econbiz.de/10013535702
Saved in:
9
The place of ISO 18404 : 2015 in organisational improvement
Oudrhiri, Radouane
;
Al-Balushi, Mustafa
;
Anwyl, Stuart
; …
- In:
The TQM journal : the international review of …
35
(
2023
)
4
,
pp. 841-871
Persistent link: https://www.econbiz.de/10014321408
Saved in:
10
A global study on applicability of ISO 18404:2015 for SMEs : an exploratory qualitative study
Antony, Jiju
;
Swarnakar, Vikas
;
Salentijn, Willem
; …
- In:
The TQM journal : the international review of …
35
(
2023
)
7
,
pp. 1917-1934
Persistent link: https://www.econbiz.de/10014380890
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