A key property of the World Wide Web is the possibility for firms to place virtually costless links to third-party content as a substitute or complement to their own content. This ability to hyperlink has enabled new types of players, such as search engines and content aggregators, to...

By providing a platform where consumers can discuss obscure products not covered by mainstream media, user-centered media, such as online product review forums, are expected by many to reduce the informational inequality between hit and niche products and thus help shift demand towards the long...

Motivated by the growing practice of using social network data in credit scoring, this study analyzes the impact of using network based measures on customer score accuracy and on tie formation among customers. We develop a series of models to compare the accuracy of customer scores obtained with...

We propose an approach to uncover characteristic response paths of a population from an individual-level multivariate time series dataset. The approach is based on a model that accommodates arbitrary and mixed set of distributions for the endogenous variables, accommodates intersession intervals...

Massive Open Online Courses (MOOCs) have faced a number of challenges developing sustainable revenue. In response, this article describes possible business models based on who pays (states, students, employers, or sponsors) and what they might pay to receive (content, skills certification,...

Commerce depends on buyers and sellers fulfilling their contractual obligations; mechanisms inducing such performance are essential to well-functioning markets. Internet-enabled reputation mechanisms that collect and disseminate consumer feedback have emerged as prominent means for inducing...