186 tourist accommodation businesses certified under the “Q for Tourism Quality” in Spain, which analyzes the structure of … empírico en 186 empresas de alojamiento turístico certificadas con la marca «Q de Calidad Turística» en Espa˜na, en el que se … research has allowed us to observe that in the field of management of quality is necessary empirical research to analyze the …

'Q for Tourism Quality' in Spain, which analyzes the structure of relations among the critical factors of quality and … management of quality is necessary empirical research to analyze the structure of relations among the critical factors of quality … and results. In this context, we conducted an empirical study in 186 tourist accommodation businesses certified under the …

for Tourist Quality”, presented in order to analyze the motivations that lead companies in the tourism sector implementing … presents the results of the empirical study conducted in 186 tourist accommodation businesses nationally certified under the “Q … a nivel nacional certificadas con la marca “Q de Calidad Turística”, planteado con el objetivo de analizar las …

certified under the Q for Tourist Quality”, presented in order to analyze the motivations that lead companies in the tourism …This paper presents the results of the empirical study conducted in 186 tourist accommodation businesses nationally … sector implementing and certifying Quality Management Systems. Once a comprehensive theoretical review, the methodology …

This paper analyze the levels of quality management systems (QMS) implementation in companies from southern Spain and … northern Morocco, as well as motivations, benefits or barriers identified. It has been taken for a sample of 202 companies in … processes standardization and quality of products and services as primary benefits. …

factors can suppose for the appearance of the benefits derived from the adherence to the ISO 9001 Standards. For this, it has … seniority in adhering to it, are significant variables for the achievement of the positive results that can be derived from ISO … 9001. However, the size of the company is not significant for the appearance of such results. …

system suitable for carrying out raised performance. By design, formation and manifestation, performance management is … complex fight for conquest and customers development. Nowadays the knowledge of management performance have become …

Nowadays, there are countries, systems and cultures where the issue of quality management and all the items implied are … firmly on the agenda for higher education institutions. Whether a result of a growing climate of increasing accountability or … an expansion in the size and diversity of student populations, both quality assurance and quality enhancement are now …

highlight the necessity of a new economic model - based on the recognition of the superior quality of human activities that … quality management system. At Veolia Environnement the quality management of its service activities is based, besides the … of view of the long term efficiency of the activity. It is a possible model for other companies, independently of size or …