Habeeb, Shaad - In: Cogent Business & Management 6 (2019), pp. 1-20
Citizenship Behavior may differ from country to country. In line with that, this paper explores the creation of an instrument for … design and the quantitative approach. Specific items for the Organizational Citizenship Behavior assessment were selected for … their reliability and quality using exploratory factor analysis and confirmatory factor analysis. The specific steps …