With the increasing availability of data, the adoption of algorithms has become almost a necessity for businesses. Since algorithms often require human involvement, understanding how humans perceive algorithms is instrumental to the success of algorithm design in operations. In particular, the...

This paper studies a capacity management problem with upgrading. A firm needs to procure multiple classes of capacities and then allocate the capacities to satisfy multiple classes of customers that arrive over time. A general upgrading rule is considered, i.e., unmet demand can be satisfied...

Motivated by the recent backshoring trend, this paper studies a sourcing game where competing firms may choose between efficient sourcing (e.g., sourcing from overseas) and responsive sourcing (e.g., sourcing from home country). Efficient sourcing usually provides a cost advantage, while...

Exploitation of the individual-level data allows online retail platforms to provide tailored services to con-sumers (e.g., personalized recommendations and search engines update), but at the risk of causing unintended privacy issues (e.g., data breaches and identity theft). This has led to...

This paper studies a buyer's procurement strategies in a two-stage supply chain with price-sensitive demand. The buyer procures a product from a supplier and then sells to the marketplace. Market demand is stochastic and depends on the buyer's selling price. The supplier's production cost is...

This paper studies the impact of strategic customer behavior on supply chain performance. We start with a newsvendor seller facing forward-looking customers. The seller initially charges a regular price but may salvage the leftover inventory at a lower salvage price after random demand is...

This paper studies a queuing model in which a buyer sources a good or service from a single supplier chosen from a pool of suppliers. The buyer seeks to minimize the sum of her procurement and operating costs, the latter of which depends on the supplier's lead time. The selected supplier can...

In this paper we analyze the impact of supply-side externalities existing among downstream retailers on supply chain performance. Namely, multiple retail firms face stochastic demand, purchase the product from the upstream wholesaler, and make stocking decisions that affect all other retailers...