Purpose: The purpose of this paper is to determine the triggers of positive electronic word of mouth (eWOM) using real-time Big Data obtained from online retail sites/dedicated review sites. Design/methodology/approach: In this study, real-time Big Data has been used and analysed through...

Abstract Flour is the major ingredient for biscuit manufacturing. The selection of flour for a particular variety of biscuits is based on the performance of the Extensibility(E) and Resistance (R) properties, in general. However, the testing times of “E” and “R” led to an issue of 67%...

Abstract A mine having five quarries needs at least 10 tippers out of 17 to be in running condition for a particular shift. However, with the poor availability of the tippers, the production was hampered. Substantial improvement of availability and utilisation of tippers under the existing...