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Cognitive, affective, conative, and action loyalty : testing the impact of inertia
Han, Heesup; Kim, Yunhi; Kim, Eui-keun - In: International journal of hospitality management 30 (2011) 4, pp. 1008-1019
Persistent link: https://www.econbiz.de/10009242045
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Norm-based loyalty model (NLM) : investigating delegates' loyalty formation for environmentally responsible conventions
Han, Heesup; Hwang, Jinsoo - In: International journal of hospitality management 46 (2015), pp. 1-14
Persistent link: https://www.econbiz.de/10011302009
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Guests' pro-environmental decision-making process : broadening the norm activation framework in a lodging context
Han, Heesup; Hwang, Jinsoo; Kim, Joohyun; Jung, Heekyoung - In: International journal of hospitality management 47 (2015), pp. 96-107
Persistent link: https://www.econbiz.de/10011312541
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Quality of physical surroundings and service encounters, airfare, trust and intention during the flight : age-group difference (young, middle-aged, and mature)
Han, Heesup; Hwang, Jinsoo - In: International journal of contemporary hospitality management 27 (2015) 4, pp. 585-607
Persistent link: https://www.econbiz.de/10011326581
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The role of expected outcomes in the formation of behavioral intentions in the green-hotel industry
Lee, Misung; Han, Heesup; Willson, Greg - In: Journal of travel and tourism marketing 28 (2011) 7/8, pp. 840-855
Persistent link: https://www.econbiz.de/10009411225
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Multi-dimensions of patrons' emotional experiences in upscale restaurants and their role in loyalty formation : emotion scale improvement
Han, Heesup; Jeong, Chul - In: International journal of hospitality management 32 (2013), pp. 59-70
Persistent link: https://www.econbiz.de/10009717672
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Personality, satisfaction, image, ambience, and loyalty : testing their relationships in the hotel industry
Jani, Dev; Han, Heesup - In: International journal of hospitality management 37 (2014), pp. 11-20
Persistent link: https://www.econbiz.de/10010354251
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The effects of empowerment on employee psychological outcomes in upscale hotels
Meng, Bo; Han, Heesup - In: Journal of hospitality marketing & management 23 (2014) 1/2, pp. 218-237
Persistent link: https://www.econbiz.de/10010358248
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Multi-dimensions of the perceived benefits in a medical hotel and their roles in international travelers' decision-making process
Han, Heesup; Hwang, Jinsoo - In: International journal of hospitality management 35 (2013), pp. 100-108
Persistent link: https://www.econbiz.de/10010225845
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Examining strategies for maximizing and utilizing brand prestige in the luxury cruise industry
Hwang, Jinsoo; Han, Heesup - In: Tourism management : research, policies, practice 40 (2014), pp. 244-259
Persistent link: https://www.econbiz.de/10010227012