Motivation, background and problem statement: Fixed and mobile broadband substitutability has recently been a debate in the telecom industry as the issue affects infrastructure investment decisions of service providers and service obligation regulation decision of telecom authorities. Previous...

A binomial logit model is estimated on individual telecommunications service use data. The model examines whether operator-specific switching costs and termination-based prices impact on retention. The results show that service attributes (brand image and on-net prices) are significant in...

The purpose of this paper is to explain the determinate factors of switching behavior in the Thailand cellular market before the mobile number portability (MNP) policy is implemented. A binary logit model and individual survey data of the National Telecommunications Commission 2009 is used to...

We analyzed unique panel data from NBTC to uncover Thai consumers' preference toward Over-the-top (OTT) communication service and traditional voice call in the post-Covid-19 period. Employing a dynamic panel model, we estimate the demand relationship between telecommunication services. We found...

This paper aims to examine the impact of spectrum prices on mobile operators' industry investment using country-level data from 13 countries spanning 2013 to 2022. We employ four models to explore the quantitative evidence, with a preference for the one-step system GMM model through hypothesis...

The term digital divide was introduced in the mid-1990s and defined as the gap separating those who have access to new forms of information technology from those who do not. The digital divide remains an important public policy debate that encompasses social, economic and political issues. This...

With the latest advances in mobile broadband brought by UMTS, HSDPA, and LTE, all radio communications make use of a highly regulated resource. Specific portions of that spectrum are allocated for use by competing uses, and it is a scarce and expensive resource. To deal with this scarcity, some...

The aim of this paper is to analyse the demand and use of Internet access by small and medium enterprises (SMEs) in Thailand. Given the huge importance of SMEs to a national economy such as Thailand, this paper dives into the data to understand the magnitude of the issue. Official 2010 Thai...

The great promise of cloud computing is the immediate access to enterprise grade software and next generation Information Technology solutions. Cloud service enables SMEs anywhere to expand their market reach, delivery and service, and customer interaction. Some small and medium enterprises...