Purpose – Using 12 case studies, the purpose of this paper is to investigate the use of business analysis techniques in BPR. Some techniques are used more than others depending on the fit between the technique and the problem. Other techniques are preferred due to their versatility, easy to...

The net effect of the discussion on business process re‐engineering and total quality management has been to focus attention on cross‐functional business flows‐the processes by which organizations actually function. The relative success or failure of an organization can therefore be seen...

Purpose – This paper aims to present an approach where assumption personas are used to engage stakeholders in the elicitation and specification of security requirements at a late stage of a system’s design. Design/methodology/approach – The author has devised an approach for developing...

Since the mid‐1990s, organisations have spent quite a bit of time, money and effort developing new “e”‐channels and routes to market. With the advent and rapid adoption of e‐commerce in the late 1990s, organisational efforts were largely geared toward customer acquisition with little...

Purpose – The paper seeks to extend co‐link analysis to web sites of heterogeneous companies belonging to different industries and countries, and to cluster companies by industries and compare results from different countries. Design/methodology/approach – Web sites of 255 companies that...

The GIS Business Analyst is a suite of Geographic Information System (GIS)-enabled tools, wizards, and data that provides business professionals with a complete solution for site evaluation, selective customer profiling, and trade area market analysis. Running simple reports, mapping the...

Purpose – This paper aims to examine, from a global macro perspective, the relationships between commercial sex, regulatory system and shadow economies. Design/methodology/approach – The paper draws on eight years of research in the sex industries and literature from other sources that...

Presented to USDA Economists Group, Washington, DC

Multilevel modeling has been mainly used in education research, health studies, psychology and sociology, its application to the study of social-economic phenomena and especially to business studies is rather scarce. Hence, its application to business studies might produce interesting new...

International accounting regulators wish to include “rented” assets and future payment commitments on their balance sheets. This article shows how such a proposal would affect family enterprises. Because the literature on family firms suggests that they have particular finance structures and...