Kasavana, Michael L.; Nusair, Khaldoon; Teodosic, Katherine - In: Journal of Hospitality and Tourism Technology 1 (2010) 1, pp. 68-82
Purpose – Although the inplementation of online social networking (OSN) within the hospitality industry is relatively new, its parameters possess unique implications for hospitality industry constituencies including guests, staff members, and management. The purpose of this paper is to examine...