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Development and validation of the customer-centered behavior measure
Michel, John W.; Tews, Michael J.; Kavanagh, Michael J. - In: The service industries journal 34 (2014) 13, pp. 1075-1091
Persistent link: https://www.econbiz.de/10010412925
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Beyond personality: the impact of GMA on performance for entry-level service employees
Tews, Michael J.; Michel, John W.; Lyons, Brian D. - In: Journal of service management 21 (2010) 3, pp. 344-362
Persistent link: https://www.econbiz.de/10003993794
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Strategic training and development
Noe, Raymond A.; Tews, Michael J. - In: The Routledge companion to strategic human resource …, (pp. 262-284). 2009
Persistent link: https://www.econbiz.de/10003782865
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The Impact of Coworker Support on Employee Turnover in the Hospitality Industry
Tews, Michael J.; Michel, John W.; Ellingson, Jill E. - In: Group & organization management : an international journal 38 (2013) 5, pp. 630-653
Persistent link: https://www.econbiz.de/10010180954
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Emotional labor: A conceptualization and scale development
Glomb, Theresa M.; Tews, Michael J. - In: Journal of vocational behavior 64 (2004) 1, pp. 1-23
Persistent link: https://www.econbiz.de/10006648508
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Yielding the benefits of fun in the workplace : the devil's in the details
Bowen, John T.; Tews, Michael J.; Baloglu, Seyhmus - In: Organizational dynamics : a quarterly review of … 49 (2020) 3, pp. 1-7
Persistent link: https://www.econbiz.de/10012290780
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Fun in the workplace : a review and expanded theoretical perspective
Michel, John W.; Tews, Michael J.; Allen, David G. - In: Human resource management review 29 (2019) 1, pp. 98-110
Persistent link: https://www.econbiz.de/10012059002
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Does fun promote learning? : The relationship between fun in the workplace and informal learning
Tews, Michael J.; Michel, John W.; Noe, Raymond A. - In: Journal of vocational behavior 98 (2017), pp. 46-55
Persistent link: https://www.econbiz.de/10011672413
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The fundamental role of workplace fun in applicant attraction
Tews, Michael J.; Michel, John W.; Bartlett, Albert - In: Journal of leadership & organizational studies : JLOS; … 19 (2012) 1, pp. 105-114
Persistent link: https://www.econbiz.de/10009956201
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Beyond objectivity: The performance impact of the perceived ability to learn and solve problems
Tews, Michael J.; Michel, John W.; Noe, Raymond A. - In: Journal of vocational behavior 79 (2011) 2, pp. 484-496
Persistent link: https://www.econbiz.de/10009291100