Cobelli, Nicola; Bonfanti, Angelo; Cubico, Serena; … - In: International Journal of Quality and Service Sciences 11 (2019) 1, pp. 53-68
Purpose: This paper aims to empirically examine career guidance services in terms of e-service quality, information quality and perceived value. It specifically examines students’ perceptions of quality to explore the effects of e-service quality and information quality on perceived value....