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Culture and personal values : how they influence perceived service quality

Ladhari, Riadh; Pons, Frank; Bressolles, Grégory; … - In: Journal of business research : JBR 64 (2011) 9, pp. 951-957

Persistent link: https://www.econbiz.de/10009241420

The relationship between density perceptions and satisfaction in the retail setting : mediation and moderation effects

Pons, Frank; Giroux, Marilyn; Mourali, Mehdi; Zins, Michel - In: Journal of business research : JBR 69 (2016) 2, pp. 1000-1007

Persistent link: https://www.econbiz.de/10011436393

Revisiting drivers of tourist satisfaction and loyalty : role of key moderators

Omid, Mahshid; Pons, Frank; Zins, Michel - In: International journal of services technology and management 23 (2017) 3, pp. 165-188

Persistent link: https://www.econbiz.de/10011844439

Culture and personal values: How they influence perceived service quality

Ladhari, Riadh; Pons, Frank; Bressolles, Grégory; … - In: Journal of business research : JBR 64 (2011) 9, pp. 951-958

Persistent link: https://www.econbiz.de/10009133451

Culture and personal values: How they influence perceived service quality

Ladhari, Riadh; Pons, Frank; Bressolles, Grégory; … - In: Journal of Business Research 64 (2011) 9, pp. 951-957

This research analyzes the effects of culture and personal values on perceived service quality. Data on bank service quality are collected from 509 Canadian and 216 French users. The results confirm that power distance and uncertainty avoidance influence perceived service quality. Personal...

Persistent link: https://www.econbiz.de/10009146508

De la technologie de rupture à la stratégie de rupture : Europlasma, un cas d'entrepreneuriat durable

Fonrouge, Cécile; Petzold, Stéphanie - In: Revue Gestion 2000 : management & prospective 29 (2012) 1, pp. 39-54

Persistent link: https://www.econbiz.de/10009537985

LES INDICATIONS GÉOGRAPHIQUES PROTÉGÉES (IGP) ET LA GRANDE DISTRIBUTION : UNE ANALYSE DU RÉSEAU DU PRUNEAU D'AGEN

Carpenter, Marie; Petzold, Stéphanie - In: Gérer et comprendre : série trimestrielle (2010) 101, pp. 26-38

Persistent link: https://www.econbiz.de/10008703173

Disentangling the roles of international entrepreneurial orientation and networking in the internationalisation process of SESBs

Barbat, Valérie; Randerson, Kathleen; Hlady Rispal, Martine - In: International journal of entrepreneurship and small business 23 (2014) 3, pp. 363-384

Persistent link: https://www.econbiz.de/10010478379

Influence des préférences de l'entrepreneur sur la dynamique de l'ancrage territorial

Bousquet, François; Barbat, Valérie; Verstraete, Thierry - In: Revue Gestion 2000 : management & prospective 33 (2016) 2/3, pp. 53-74

Persistent link: https://www.econbiz.de/10011962276

Marketing et récession : une exploration de la perception et des réponses des PME de la filière viticole.

Barbat, Valérie; Mora, Pierre - In: Revue française du marketing (2010) 228, pp. 17-35

Persistent link: https://www.econbiz.de/10008811956