N. Herda, David; J. Petersen, Michael; Fontaine, Richard - In: Managerial Auditing Journal 29 (2014) 9, pp. 818-836
Purpose – The purpose of this paper is to determine if self-serving bias affects audit client satisfaction level with their audit firm. Design/methodology/approach – A 2×2 between-subjects design is used, where the authors experimentally manipulate the level of client involvement in the...