In this paper we investigate how consumers derive value from having the option to use physical stores for their transactions focusing on the DVD rental market. We use a large individual and transaction level panel dataset including information from consumers who subscribed to an online-offline...

With the fast-paced growth of e-commerce, it has been essential for both academicians and practitioners to understand how the ongoing shift to the online channel will impact the type and variety of products consumers purchase across the channels. Most of the literature examining the impact of...

Because a fundamental attribute of a good theory is causality, the information systems (IS) literature has strived to infer causality from empirical data, typically seeking causal interpretations from longitudinal, experimental, and panel data that include time precedence. However, such data are...

In this paper we pursue three main objectives: (1) to develop a model of an intermediated search market in which matching between consumers and firms takes place primarily via paid referrals; (2) to address the important managerial question (for a search intermediary) of finding a suitable...

This paper presents and extends Latent Growth Modeling (LGM) as a complementary method for analyzing longitudinal data, modeling the process of change over time, testing time-centric hypotheses, and building longitudinal theories. We first describe the basic tenets of LGM and offer guidelines...