We investigate the impact of delegating decision making to information technology (IT) on an important human decision bias – the sunk cost effect. To address our research question, we use a unique dataset containing actual market transaction data for approximately 7,000 pay-per-bid auctions....

Online reviews turn less informative when a product’s attributes change over time, as is the case for digital goods such as apps. This limits the relevance of existing reviews for reputation building. As part of their platform governance, digital platforms have grappled with this relevancy...

This empirical study examines the effects of generative artificial intelligence (GAIs), such as ChatGPT, on Question & Answer (Q&A) platforms. By analyzing data from StackExchange (SE), a leading Q&A website, we explore how the demand and supply of answers change with the availability of GAIs....

The rising popularity of non-fungible tokens (NFTs) has led to an increase in the costs of minting digital assets into NFTs. This presents a threat for marketplaces that wish to attract NFT creators. To address this, some platforms allow creators to mint NFTs for free (lazy minting). Although...

Search Engine Advertising is one of the fastest growing instruments in online marketing and a major source of costs for online advertisers. In this research, we empirically and experimentally investigate the impact of ad positioning on key performance indicators in search engine advertising...

It is well known that consumer ratings play a major role in the purchase decisions of online shoppers. To examine the effect of the variance of these ratings on future product pricing and sales we propose an analytical model which considers products where the variance of consumer ratings results...