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An ethical stakeholder approach to crisis communication : a case study of Foxconn’s 2010 employee suicide crisis
Xu, Kaibin; Li, Wenqing - In: Journal of business ethics : JOBE 117 (2013) 2, pp. 371-386
Persistent link: https://www.econbiz.de/10010231764
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Crisis communication : managing stakeholder relationships
Diers-Lawson, Audra - 2020
relations and management -- The stakeholder relationship management perspective on crisis communication -- The importance of … stakeholder attitudes to understand crisis communication -- Issue-related attitudes influencing stakeholder reactions to crises … -- Organization-related attitudes influencing stakeholder reactions to crises -- The realities of crisis response in multi …
Persistent link: https://www.econbiz.de/10013180624
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Advances in risk and crisis communication
Chakraborty, Sweta - In: International journal of risk assessment and management … 18 (2015) 2, pp. 140-155
Persistent link: https://www.econbiz.de/10011487553
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Krisenkommunikation
Höbel, Peter; Hofmann, Thorsten - 2019 - 2., völlig überarbeitet Auflage
Krisenökonomie -- 3 Risikokommunikation ist nicht Krisenkommunikation -- 4 Die Angst im Kopf: wie Krisen wahrgenommen werden -- 5 …
Persistent link: https://www.econbiz.de/10012032594
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The handbook of crisis communication
Coombs, W. Timothy (ed.); Holladay, Sherry J. (ed.) - 2023 - Second edition
"Written as a tool for both researchers and communication managers, The Handbook of Crisis Communication is a comprehensive examination of the latest research, methods, and critical issues in crisis communication. Incorporating the views and research of more than 50 top scholars, the book...
Persistent link: https://www.econbiz.de/10013461705
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Krisenkommunikation
Höbel, Peter; Hofmann, Thorsten - 2014 - 2., völlig überarbeitete Auflage
Persistent link: https://www.econbiz.de/10012244398
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Emotional stakeholders as "crisis communicators" in social media : the case of the Telenor customer complaints crisis
Johansen, Britt Foget; Johansen, Winni; Weckesser, Nina M. - In: Corporate communications : an international journal 21 (2016) 3, pp. 289-308
Persistent link: https://www.econbiz.de/10011582904
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Stakeholder group influence on media reputation in crisis periods
Vogler, Daniel; Schranz, Mario; Eisenegger, Mark - In: Corporate communications : an international journal 21 (2016) 3, pp. 322-332
Persistent link: https://www.econbiz.de/10011582925
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Crisis communication on social media : what types of COVID-19 messages get the attention?
Kwok, Linchi; Lee, Jungwoo; Han, Hyunjeong - In: The Cornell hospitality quarterly 63 (2022) 4, pp. 528-543
Persistent link: https://www.econbiz.de/10013387228
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Gaps in Perceptions on Social Media Use in Crisis Communication between Vietnamese Organizations and Stakeholders
Ly-Le, Tuong-Minh - 2023
Despite the emergence of social media in many aspects of Vietnamese lives, including marketing and promotional activities, Vietnamese organizations have used little social media in their crisis communication efforts. The organizations are hesitant to adopt social media in crisis communication...
Persistent link: https://www.econbiz.de/10014360140