Presents the theory of learned helplessness as a framework for diagnosing problems and planning remedial action in organizations. Discusses the elements of a successful change strategy and focuses attention on interventions designed to disconfirm expectations of on‐contingency between response...

Change should not occur in a vacuum, but should be part of the strategic management process of an organization. In other words, change should be directed towards the achievement of an organization′s objectives. Examines some of the variables involved in implementing strategic change.

Over the last few years, governments, the public and private sectors, and international trading partners, have and are enforcing “ISO certification” and other similar quality standards as a requirement for doing business and often demand ISO 9000 accreditation as a prerequisite in their...

Throughout the growth period of Japanese manufactured exports, from the 1960s to the late 1980s, cultural arguments abounded to explain the influence of Japanese management practices and their role in Japan’s competitiveness. The conclusions drawn were that Japanese organisations and...

Purpose – The purposes of this paper are to: first, identify the critical drivers for and hindrances to enterprise risk management (ERM) implementation in Singapore-based Chinese construction firms (CCFs); second, interpret the critical drivers and hindrances in tandem with organizational...

Purpose – Despite much research on information technology (IT)-enabled organizational transformation (OT), there are still many issues to be addressed. The purpose of this paper is to fill this gap by proposing an integrative model that includes specific transformation resources, capabilities,...

Purpose – A paucity of literature considers a growing trend within the retail space whereby franchise companies and their franchisees market and sell products and services across multiple channels, including company‐owned retail stores. This case study aims to explore the processes used to...

Purpose – The purpose of this paper is to investigate the impact of organizational change upon entrepreneurship in communities such as the Israeli kibbutz, which underwent during the last two decades a process of crisis and change. Based on a theoretical model that identifies how cultural...

Purpose – This article aims to review business and academic literature on the topic of business succession planning (BSP). The purpose is to allow the vast quantity of evidence and opinion to be contextualised, and enable a better understanding of the key themes within BSP, particularly with...

Purpose – This article aims to explore how and why the creation of technological innovation during a merger can end in failure. The objective is to propose new analytical elements to improve the formulation and execution of the integration process between an SME (small and medium enterprise)...