Khorramshahgol, Reza; Al-Husain, Raed - In: Operations research perspectives 8 (2021), pp. 1-9
manner in order to provide them with an appropriate/desired level of responsiveness. The suggested methodology utilizes the … analytic hierarchy process (AHP) and the Delphi method to (1) assess customers based on their relative importance and (2 …) determine the implied demand uncertainty for the product(s) they purchase from the firm. The information obtained from AHP and …