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Causal inference models in operations management
Ho, Teck-Hua; Lim, Noah; Reza, Sadat; Xia, Xiaoyu - In: Manufacturing & service operations management : M & SOM 19 (2017) 4, pp. 509-525
Persistent link: https://www.econbiz.de/10011770525
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Task interdependence and firm performance in outsourced service operations
Ramasubbu, Narayan; Shang, Jennifer; May, Jerrold H.; … - In: Manufacturing & service operations management : M & SOM 21 (2019) 3, pp. 658-673
Persistent link: https://www.econbiz.de/10012102864
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Organizational control, incentive contracts, and knowledge transfer in offshore business process outsourcing
Liu, Ying; Aron, Ravi - In: Information systems research : ISR 26 (2015) 1, pp. 81-99
Persistent link: https://www.econbiz.de/10010514463
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Practice-based research in operations management : what it is, why do it, related challenges, and how to overcome them
Gallien, Jérémie; Graves, Stephen C.; Scheller-Wolf, Alan - In: Manufacturing & service operations management : M & SOM 18 (2016) 1, pp. 5-14
Persistent link: https://www.econbiz.de/10011437893
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Manufacturing process innovation in the pharmaceutical industry
Lugovoi, Ivan; Andritsos, Dimitrios A.; Senot, Claire - In: Manufacturing & service operations management : M & SOM 24 (2022) 3, pp. 1760-1778
Persistent link: https://www.econbiz.de/10013271090
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Energy efficiency in small and medium-sized manufacturing firms : order effects and the adoption of process improvement recommendations
Muthulingam, Suresh; Corbett, Charles J.; Benartzi, Shlomo - In: Manufacturing & service operations management : M & SOM 15 (2013) 4, pp. 596-615
Persistent link: https://www.econbiz.de/10010206653
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Implementation of industry 4.0 and lean production in Brazilian manufacturing companies
Tortorella, Guilherme Luz; Fettermann, Diego de Castro - In: International journal of production research 56 (2018) 8, pp. 2975-2987
Persistent link: https://www.econbiz.de/10011874463
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Empirical research in operations management : from field studies to analyzing digital exhaust
Terwiesch, Christian - In: Manufacturing & service operations management : M & SOM 21 (2019) 4, pp. 713-722
Persistent link: https://www.econbiz.de/10012147028
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Addressing endogeneity in operations management research : recent developments, common problems, and directions for future research
Lu, Guanyi; Ding, Xin; Peng, David Xiaosong; Chuang, … - In: Journal of operations management 64 (2018), pp. 53-64
Persistent link: https://www.econbiz.de/10011975907
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Service orientation: the derivation of underlying constructs and measures
Oliveira, Pedro; Roth, Aleda V. - In: International Journal of Operations & Production Management 32 (2012) 2, pp. 156-190
Purpose – This paper coins the construct of Service Orientation (SO) and empirically develops its measurement in the context of business‐to‐business (B2B) e‐commerce. SO is operationally defined as the business' overall propensity for delivering service excellence. The purpose of this...
Persistent link: https://www.econbiz.de/10014790164