Discusses philosophical issues regarding quality improvement and the benefits of non‐traditional ways of thought applied to business.

Discusses the people side of TQM implementation with reference to organisations and organisation development theorists. Argues that a focus on the individual in the organization, and the organization’s social systems, is the key to TQM success. Provides information on the traditional approach...

This study is directly motivated by the results of Eckartz et al (2012). Subjects exerted suprisingly high efforts irrespectively of how they were compensated. This paper discusses a number of potential explanations and then it will focus on two of them: first, subjects might exert effort simply...